Lisa Russel

Since 1951, AO has proudly served working-class families by providing life, accident, and supplemental health products to members of labor unions, credit unions, associations, and their families. Our success is built on trust, service, and long-term relationships—and we continue to grow with purpose. Over 20% growth last year, even during challenging economic conditions Stability and long-term demand Serve clients across the U.S. and Canada

Remote Customer Support Representative

Customer SupportCustomer SupportFull TimeRemote

Location

United States

Posted

34 days ago

Salary

Not specified

No structured requirement data.

Job Description

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

Join AO — Where History Meets Opportunity. March 2023 marked a defining moment in AO’s history. We achieved our largest weekly, monthly, and quarterly results ever, setting new benchmarks for performance, growth, and leadership across the organization. That momentum hasn’t slowed. AO continues to expand at an unprecedented pace—and now we’re opening the door for driven individuals ready to grow alongside us.

At AO, success isn’t accidental. It’s built through teamwork, mentorship, and purpose. We invest in our people by providing world-class training, proven systems, and long-term career pathways within a culture that recognizes effort and rewards achievement. This is more than a job. It’s an opportunity to be part of a company where history is made—and where your growth truly matters.

Qualifications

  • Driven individuals ready to grow alongside the company.

Requirements

  • 100% Remote | U.S. Residents Only

Benefits

  • Work-From-Home Stability: Enjoy the security of a fully remote position with the flexibility to create a schedule that fits your lifestyle—without sacrificing structure, support, or long-term growth.
  • Continuous Learning & Development: Accelerate your success through virtual workshops, live training sessions, and ongoing professional development led by top leaders within the organization.
  • Weekly Pay + Performance Bonuses: Be rewarded consistently with weekly pay, plus bonuses tied directly to performance and results.
  • Union Protection & Representation: Work with confidence knowing you’re supported by full union representation and a contract designed to protect your rights and long-term stability.
  • Comprehensive Benefits: Access valuable benefits including life insurance coverage (with accidental death benefits) and medical insurance reimbursement to support your well-being and peace of mind.
  • Career Growth & Leadership Development: Advance within a company that promotes from within. Gain access to industry-leading mentorship, cutting-edge technology, and leadership development programs designed for long-term success.
  • Incentives, Recognition & Travel: Be recognized for your achievements with leadership conventions, luxury incentive trips, and team retreats that celebrate performance, growth, and teamwork.

Company Description

At AO, success is built together. You’ll join a collaborative, high-performance culture rooted in integrity, accountability, and continuous improvement. Whether you’re launching your career or elevating it to the next level, AO provides the tools, guidance, and environment to help you thrive.

If you’re ready to grow with a company where success is the standard and history is being written, we invite you to apply today. Submit your updated resume along with your compensation expectations and take the first step toward an exceptional, fully remote career with AO.

Job Requirements

  • Driven individuals ready to grow alongside the company.
  • 100% Remote | U.S. Residents Only

Benefits

  • Work-From-Home Stability: Enjoy the security of a fully remote position with the flexibility to create a schedule that fits your lifestyle—without sacrificing structure, support, or long-term growth.
  • Continuous Learning & Development: Accelerate your success through virtual workshops, live training sessions, and ongoing professional development led by top leaders within the organization.
  • Weekly Pay + Performance Bonuses: Be rewarded consistently with weekly pay, plus bonuses tied directly to performance and results.
  • Union Protection & Representation: Work with confidence knowing you’re supported by full union representation and a contract designed to protect your rights and long-term stability.
  • Comprehensive Benefits: Access valuable benefits including life insurance coverage (with accidental death benefits) and medical insurance reimbursement to support your well-being and peace of mind.
  • Career Growth & Leadership Development: Advance within a company that promotes from within. Gain access to industry-leading mentorship, cutting-edge technology, and leadership development programs designed for long-term success.
  • Incentives, Recognition & Travel: Be recognized for your achievements with leadership conventions, luxury incentive trips, and team retreats that celebrate performance, growth, and teamwork.

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