Choice Translating, Inc.

Choice Translating® removes language barriers with translating and interpreting services in 200 languages.

Customer Service Coordinator

Customer SupportCustomer SupportPart TimeRemoteTeam 11-50Since 1995H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

34 days ago

Salary

Not specified

Associate DegreeExperience acceptedEnglish

Job Description

• Deliver timely and effective assistance over the phone • Use technology to identify opportunities and barriers and find efficient solutions • Organize work information to ensure accuracy and completeness • Collaborate and work in different capacities as a team and assist with quality assurance • Take the initiative to find creative approaches that make each experience feel personal for all key players • Look for ways to contribute to the ongoing improvement of clients, vendors, and team experience • Track and report key performance metrics • Opportunities to provide services such as interpreting, translating, and linguistic support

Job Requirements

  • Strong interpersonal skills
  • Confident and experienced in the use of social media, tablets, smartphones, online tools, and applications
  • In-progress - university degree or equivalent experience
  • Enjoys talking with others on the phone and video
  • Proficient with technology and adapting to a variety of online platforms
  • Strong written and spoken communication skills in English (additional languages a plus)

Benefits

  • Flexible work arrangements
  • Professional development

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