This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

As the Manager, HRBP you will be a strategic partner to senior leaders and a key point of support for Cloudbeds team members across North America and Canada.

• Serve as the HRBP for one of our global business units: GTM + Strategy (Sales, Growth, Marketing).
• Help shape organizational effectiveness, strengthen leadership capability, guide culture and team member relations, and contribute directly to our global People strategy.
• Work closely with HRBPs, People Ops, Talent Acquisition, Payroll, Workday/Systems, and senior leadership at all levels.
• Manage confidential and sensitive team member information, support internal audits, and coordinate region-specific compliance initiatives.
• Collaborate closely with cross-functional teams and leverage HR systems like Workday for data accuracy and reporting.
• Contribute to continuous improvement of HR processes.
• Requires a solid understanding of regional employment practices, strong analytical skills, and the ability to work independently across time zones.

Qualifications

• Bachelor’s degree or equivalent experience in HR, Business Administration, or related field.
• 3–4+ years of progressive HRBP, HR Manager, or senior HR Generalist experience.
• Certification in Human Resources (PHR) or SHRM Certified Professional (SHRM-CP) is a strong plus.
• Experience supporting GTM/Strategy or CS/Onboarding organizations.
• Strong knowledge of the US and Canadian labor and employment law and compliance standards.
• Proven ability to coach and influence leaders at all levels.
• Excellent communication and relationship-building skills across cultures and time zones.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint), with strong data manipulation and analysis skills in Excel.
• Excellent organizational skills and meticulous attention to detail.
• Strong communication (written and verbal) and interpersonal skills, with the ability to work independently and as part of a team.
• Ability to handle sensitive and confidential information with discretion and a high level of integrity.
• Strong judgment, ownership, confidentiality, and problem-solving.
• Experience working in a fast-paced, high-growth, remote-first environment.
• Workday experience is a strong plus.

Requirements

• Serve as the primary HRBP for GTM + Strategy.
• Partner with leaders across multiple levels to understand business needs and align People strategies.
• Lead organizational design, workforce planning, leadership coaching, talent programs, and change initiatives.
• Manage and resolve complex team member relations with confidentiality and strong judgment.
• Own compliance across the US and Canada, ensuring adherence to federal, state, and local employment laws.
• Assist with documentation for legal matters, investigations, or claims.
• Support compensation cycles, calibrations, and workforce reporting.
• Work with HRBPs across NORAM, LATAM, EMEA, and APAC to ensure global consistency in practices and programs.

Benefits

• Remote First, Remote Always.
• PTO in accordance with local labor requirements.
• Monthly Wellness Fridays - enjoy an extra long weekend every month.
• Full Paid Parental Leave.
• Home office stipend based on country of residency.
• Professional development courses in Cloudbeds University.
• Access to professional development, including manager training, upskilling and knowledge transfer.