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Role Description

Exagen is seeking dynamic, award-winning, high-performing sales professionals to join our commercial sales organization as a Medical Device Manager (MDM). As the face of Exagen to our customers, you will ensure that they understand Exagen’s Autoimmune Diagnostic/Therapeutic (DxRx) Vision and value by promoting our products and services to Health Care Providers (HCPs), staff, and other decision-makers.

• Drive consistent top-line unit growth
• Align to corporate objectives and utilize all available resources
• Exceed customer expectations

Key Responsibilities:

• Ensure that the territory meets or exceeds all quarterly sales targets and goals
• Design and execute territory business plan to exceed growth expectations by effectively impacting targeted HCPs and prospective HCPs in a defined geography
• Analyze and monitor territory activity to ensure reach and frequency metrics are adequate to drive business needs, maximize sales, and ensure key HCPs and practices receive at least the minimum number of visits determined to service and grow the practice
• Educate HCPs and staff on Exagen’s Autoimmune Diagnostic/Therapeutic (DxRx) vision and the value of Exagen’s products and services for appropriate patient care
• Efficiently route travel throughout assigned territory geography to access, engage, and impact identified and prospective customers
• Determine, analyze, and execute the coordination of territory resource needs for speaker programs, in-office educational budget, samples, and other promotional resources and activities in alignment with corporate, region, and territory objectives
• Review sample test results with HCPs to enhance their understanding of Exagen's diagnostic technology and value
• Provide appropriate compliant guidance surrounding billing, insurance, and reimbursement procedures to customer’s staff using knowledge of coding, place of service, and product pricing
• Collaborate with the Regional Sales Director, Managed Markets team, and other stakeholders as needed, in the analysis and development of Laboratory Pricing Agreements e.g., Client Bill and other logistics important for customer access to our diagnostic products
• Collaborate with internal Provider Relations (PR) Representatives to support accounts, keep account of activities, update client database, follow-up, provide literature and supplies
• Perform all administrative functions required of the position, including, but not limited to, reporting call activity and customer information into Exagen’s call reporting system in a timely manner, submitting expenses accurately, completing training assignments, etc.

Qualifications

• Bachelor's BA or BS degree with an emphasis in the life sciences, or equivalent experience
• A minimum of 4 years of top sales performance in Diagnostic, Pharmaceutical, and/or other related healthcare markets
• Proven and consistent track record of exceeding sales objectives, preferably in Diagnostics and/or Specialty markets
• Possess superior selling skills developed in highly competitive markets
• Sets high goals and standards of performance and is self-motivated and able to work with a general level of autonomy
• Proven expertise in building strong relationships, influencing and changing customer behavior
• Aptitude for rapid learning and retention of technical and scientific product-related information
• Prior business-to-business sales experience
• Some overnight and weekends may be required