This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

Due to growth, we are adding an Assoc. Product Manager, eHealth to our team! The Assoc. Product Manager, eHealth (APM) will be responsible for tactical support of Navitus eHealth services, which include:

• e-prescribing (eRx)
• electronic prior authorization (ePA)
• real time prescription benefits (RTPB)

The APM will report to and provide support to the Manager, Digital Health. Responsibilities include:

• Assisting with and identifying solutions for system enhancements, stability, and quality by working with IT resources.
• Creating and monitoring metrics that ensure product accuracy and quality, vendor strategy, and product management.
• Participating in certification testing with vendors alongside IT resources.
• Assisting in oversight of system enhancements and creating business requirements.
• Troubleshooting, developing, and reviewing requirements.
• Tracking all eHealth transactions in Navitus systems.
• Reviewing all eHealth invoices and transaction details from eHealth vendors.
• Producing eHealth transactions billing statements to Navitus clients.
• Crafting presentations to clients and prospective clients that highlight the value of eHealth products.
• Developing a deep understanding of industry standards as a business and technical subject matter expert for eHealth products.

Qualifications

• Bachelor’s degree or equivalent work experience is preferred.
• Experience in product management, formal/informal leadership, and team collaboration/relationship-building management is essential.
• Experience in healthcare, pharmacy benefit management (PBM), biomedical, or digital health industries is preferred.
• Experience with program audits and quality is preferred.
• Participate in, adhere to, and support compliance program objectives.
• The ability to consistently interact cooperatively and respectfully with other employees.

Requirements

• Work with Health Strategies leadership to execute goals and objectives for Navitus eHealth products.
• Responsible for the timely completion of eHealth product reports for transaction data and billing for Finance and Customer Success teams.
• Develop and maintain internal eHealth product metrics.
• Assist IT support teams to execute on testing of system enhancements, test cases, managing defects, and documenting results within required timeframes.
• Leverage competitive intelligence and evolving industry best practices to define and steer Navitus’ products to be an industry-leading solution.
• Ensure that system enhancements, testing issues, and information about ePrescribing, ePA, and real-time prescription benefits are communicated timely to the Manager, Digital Health and IT team.
• Troubleshoot for system issues or questions.
• Work with end users to suggest enhancements to the system or workflow processes to meet the needs of the business.
• Assist leadership in documenting requirements for new processes, services, and changes to existing processes to achieve department business and strategic goals.
• Assist leadership in oversight of setup and maintenance of system configuration.
• Assist with IT after-hours support as needed.
• Other duties as assigned.

Benefits

• Top of the industry benefits for Health, Dental, and Vision insurance.
• 20 days paid time off.
• 4 weeks paid parental leave.
• 9 paid holidays.
• 401K company match of up to 5% - No vesting requirement.
• Adoption Assistance Program.
• Flexible Spending Account.
• Educational Assistance Plan and Professional Membership assistance.
• Referral Bonus Program – up to $750!