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Role Description

The Total Rewards & Payroll Partner is responsible for assisting in administering and delivering compensation programs with a focus on the companies’ commissions plans. The role supports end-to-end payroll processing, ensures compliance with federal, state, and local regulations, and drives continuous improvement in payroll operations. This position serves as a strategic partner to HR, Finance, and business leaders by providing insights, data analysis, and recommendations that support the organization’s overall people strategy.

• Ensure timely and accurate processing of payroll by validating employee data, compensation changes, and special payments.
• Review and reconcile payroll inputs such as new hires, terminations, promotions, bonuses, and overtime.
• Audit payroll files to ensure data integrity and compliance with internal policies and federal/state/local regulations.
• Partner with HR, Finance, and system administrators to troubleshoot payroll issues and support system updates or enhancements.
• Calculate, validate, and process quarterly commission or incentive payments based on established plans and performance data.
• Review sales, performance, and productivity data to ensure accuracy before commission payout.
• Maintain commission tracking tools, documentation, and audit trails to support financial accuracy and transparency.
• Partner with Sales Ops, Finance, and HR to interpret plan rules and resolve commission-related questions.
• Ensure job descriptions and job description library is up to date and accurate.
• Conduct data audits to ensure compensation data accuracy within HR systems (Dayforce, Salary.com, etc.).
• Prepare reports and dashboards related to compensation, payroll, and workforce analytics.
• Help maintain compensation documentation, policies, and standard operating procedures.
• Provide general administrative and analytical support for compensation projects across the organization.

Qualifications

• Bachelor’s Degree in Human Resources, Business Administration, or a related field.
• 1-2 years experience in Payroll/Total Rewards.

Requirements

• Proficiency in Microsoft Excel, including advanced functions such as pivot tables, VLOOKUP, and data analysis tools.
• Experience with compensation management tools (e.g. Salary.com/CompAnalyst) or HRIS systems (e.g., Dayforce) is highly desirable.
• Strong analytical and problem-solving skills, with attention to detail and data accuracy.
• Excellent interpersonal and communication skills, with the ability to work effectively in a cross-cultural, global environment.
• Knowledge of labor laws and compensation regulations in United States, Philippines, and India markets preferred.

Compensation

• Base Compensation will be based on various factors unique to each candidate including geographic location, skill set, experience, qualifications, and other job-related reasons.
• This position is also eligible for a discretionary incentive bonus in accordance with company policies.