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Role Description

This position is for a Regulatory Affairs Expert in Food & Food Ingredients. The successful Regulatory Affairs Expert candidate will work with internal/cross-functional team members, customers, development teams, and stakeholders throughout the organization to ensure client satisfaction in your area of expertise.

• Develop relationships and communicate customer inputs to internal team members.
• Communicate back to customers the schedule of such to create a positive client experience.
• Familiar with fields, concepts, practices, and procedures involved in regulatory compliance generally and Food and Food Ingredient compliance specifically.
• Act as the face of the company to its clients in your area of expertise.
• Acquire deep expertise in all aspects of your subject matter and/or related product modules.
• Ensure that content provided to clients in their subject matter area across all products is current, accurate, and provides sufficient added value.
• Identify and attend industry meetings, speak at conferences, and build deeper expertise.
• Experience in USDA regulation, food labeling, and claims.

Qualifications

• Previous hands-on regulatory experience in the industry, preferably in Food and Food Ingredients.
• Accomplishments including labeling/artwork and formulation review, regulatory product compliance across global regions.
• Established and continued development in core competencies.
• Excellent written and spoken communication skills and interpersonal skills.
• Ability to communicate with customers and teams professionally.
• Good time management skills and ability to provide on-time delivery of consulting outputs.
• Demonstrated ability to work well with cross-functional teams located around the globe.
• Proficient in written and spoken English (Proficiency in other languages a plus).
• Solid organizational skills including attention to detail.

Requirements

• Up to 10% travel may be necessary.
• Ability to work as part of a team, as well as independently.
• Report to management once per month on status, issues, and personnel needs.

Responsibilities as Regulatory Affairs Expert-Food and Food Ingredients

• Assure scope and currency of regulatory content.
• Identify/fix gaps or weaknesses in coverage.
• Establish, control over, and maintain the audit process for data and timely updating of your modules.
• Build trusting relationships with clients and introduce other team members.
• Interact with Business Development to foster growth at existing and new clients.
• Act as key account manager for at least 1-2 Top 25 clients.
• Answer questions and coordinate with country researchers or other staff.
• Train clients interactively on our tools.
• Measure and report response times to improve client satisfaction.
• Assist in product development and ensure consistency across products.
• Document country hierarchy for your module and confirm with Research.
• Communicate emerging concerns in your area of expertise.
• Enter and reply to JIRA tickets for your module.
• Attend weekly internal calls and contribute to related agenda.
• Involved with regulatory consulting projects and assure timely completion.
• Identify additional external short-term resources for projects.
• Track hours according to established internal procedures.