• Prepare for and participate in the Readiness Assessment and potential sales initiatives. • Be the primary face to the Client, involving significant travel. • Prepare for and facilitate a new client Kick-off Meeting for the purposes of requirements gathering and discovery. • Assist the client with facilitating any impact analysis to best determine the appropriate requirements to ensure a smooth and successful implementation. • Ensure all requirements are documented in the standard project templates and tools and then obtain approval from the Client before initiating builds. • Create and maintain a detailed project plan and open items log for project monitoring purposes. • Continuously monitor progress in terms of the status of the project and report back to internal management and subject matter team members and the Client using weekly status reporting formats. • Assist with escalated client issues, member issues, project issues, etc. as identified or requested by the client through direct support or through the support of the Navitus subject matter experts assigned to the project. • Provide go-live support either through remote access, internal on-site access or client site access. This requires working on January 1st of each year and other non-business days as needed. • Facilitate Post Implementation Review meetings with the Client. • Support other client related projects that require project management services. • Support internal department projects. • Provide mentoring and support to other team members. • Able to travel as needed to meet client requirements. • Participate in, adhere to, and support compliance, people and culture, and learning programs. • Perform other duties as assigned.