• Own and drive the product roadmap for Synthetics, balancing customer needs, technical feasibility, and business priorities • Independently prioritize features, enhancements, and technical investments, while partnering closely with senior product leadership for guidance and alignment • Translate customer problems and requirements into clear, actionable product specifications and user stories for engineering teams • Work closely with engineers to define, build, and iterate on synthetic monitoring capabilities, including application, transaction, and protocol-based tests • Engage regularly with customers and customer-facing teams (Sales, Solutions Engineering, Customer Success) to gather feedback, validate assumptions, and inform product decisions • Develop a strong understanding of how customers monitor web applications, services, and networks using synthetic testing approaches • Use data, product usage insights, and customer feedback to evaluate success and guide continuous improvement • Support feature delivery through the full product lifecycle, from discovery and definition through delivery and iteration