Client Development Manager

ManagerManagerFull TimeRemoteTeam 10,001+Since 2010H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

51 days ago

Salary

Not specified

Bachelor Degree5 yrs expEnglish

Job Description

• Partner with the VP of Growth to support day-to-day management of the CDS team (performance tracking, accountability, and execution support) • Coach CDS team members on consultative sales skills, objection handling, follow-up quality, and conversion strategy • Reinforce a high-performance sales culture through consistent team rhythms (1:1s, pipeline reviews, call coaching, and best practice sharing) • Support the VP of Growth in rolling out new Growth initiatives (process changes, messaging updates, sales plays, tools, funnel experiments) • Continuously evaluate funnel performance and refine team workflows that improve efficiency and conversion • Plan and host educational webinars, community meetings, and in-person events to further inform Intended Parents of our value proposition and deliver a strong brand experience • Represent the company at industry events, conferences, and customer meetings as needed • Manage a limited portfolio of leads and consultations, converting prospective Intended Parents into clients • Deliver a thoughtful, empathetic, and high-integrity consultative sales experience • Ensure excellent follow-through, responsiveness and CRM hygiene, modeling the behaviors expected across the CDS team

Job Requirements

  • 5+ years of direct sales experience in a quota carrying/closing role & management experience
  • Experience driving growth in a service or B2C environment
  • Fluency with a wide array of sales and marketing tools
  • Experience with digital and CRM work environments, specifically Salesforce, Google Workspace, RingCentral and Trello, and DocuSign
  • Previous experience within the fertility or surrogacy market a major plus

Benefits

  • Generous PTO
  • Remote-first culture, with participation in in-person Employee Events
  • Travel for Employee Events
  • Medical, dental, vision, short- and long-term disability, basic life, and voluntary life
  • 401(k) with matching contributions
  • FSAs
  • Continuing education allowance
  • The opportunity to make a difference and help build families

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