Head of Sales & Solutions Engineering

Sales EngineerSales EngineerFull TimeRemoteTeam 51-200

Location

United States

Posted

4 days ago

Salary

Not specified

No structured requirement data.

Job Description

The Team

The Sales & Solutions Engineering team sits within the Customer Experience organization and serves as the technical backbone of CodeSignal's go-to-market motion. The team's engagement spans the full client lifecycle from early-stage discovery, demos, POVs through implementation, training, integration, and ongoing technical consultation. This end-to-end exposure gives the team deep empathy for customers' business problems and enables them to develop scalable solutions that accelerate both the pre-sales cycle and post-sales success.

The Role

CodeSignal is looking for a Head of Sales & Solutions Engineering: a player-coach who will lead, build, and scale the technical function that powers our sales and customer success teams. This is a hands-on leadership role for someone who can set strategic vision for how technical selling should work at CodeSignal while also rolling up their sleeves to run demos, architect solutions, and close complex deals alongside their team.

You will own two complementary functions: 
  1. Pre-Sales Engineering, which partners with Account Executives to drive new business through technical discovery, product demonstrations, and value-based selling.
  2. Solutions Engineering, which works alongside Customer Success to design implementations, run enablement workshops, and ensure customers realize the full value of the platform. Your job is to make both of these motions world-class.
As a founding leader of this function, you will build the processes, playbooks, and enablement programs that turn individual heroics into a repeatable, scalable machine. You'll define how the team operates, from how SEs are paired with sellers, to how technical wins are measured, to how customer feedback flows back to Product. At the same time, you'll personally engage on high-stakes opportunities, coaching your team in real-time and modeling what great technical selling looks like.

This role reports to the SVP of Customer Experience and is critical to CodeSignal's growth as we expand from an inbound-led motion to a more proactive, outbound-driven sales strategy.

What You’ll Do

→ Lead & Build the Team

  • Recruit, hire, onboard, and develop a high-performing team of Sales Engineers and Solutions Engineers, scaling the function to meet the needs of a growing pipeline
  • Coach and mentor team members on technical discovery, consultative selling, demo execution, and value-based positioning
  • Establish clear performance expectations tied to business outcomes including quota contribution, trial conversion rates, and customer satisfaction
  • Create a culture of continuous learning, peer feedback, and professional growth within the team

→ Define & Scale Processes

  • Design and implement the end-to-end technical sales process, from discovery through evaluation to post-sales handoff, creating repeatable playbooks that accelerate deal velocity
  • Build frameworks for how the team scopes opportunities, conducts product evaluations, and assists in building business cases for prospects
  • Establish SE-to-AE pairing models and resource allocation strategies that maximize coverage and impact as the team grows
  • Develop enablement programs (demo environments, competitive battle cards, objection-handling guides, and training curricula) that raise the floor for the entire team
  • Create feedback loops between the field and Product, ensuring customer insights are systematically captured, qualified, and prioritized

→ Stay Hands-On

  • Personally lead technical engagements on strategic and complex deals, demonstrating CodeSignal's platform to engineering leaders, talent acquisition executives, and C-level stakeholders
  • Conduct product demonstrations, solution workshops, and technical deep-dives that connect platform capabilities to specific customer business outcomes
  • Serve as a trusted technical advisor to prospects, helping them envision how CodeSignal integrates with their existing tech stack (ATS platforms, HRIS systems, developer toolchains)
  • Partner with Sales leadership to execute a collaborative, value-selling strategy grounded in MEDDICC principles
  • Shape clients' talent acquisition vision and implementation strategy, educating them on operational best practices and illustrating value through customer stories and case studies

→ Drive Cross-Functional Impact

  • Partner closely with Customer Success, Content Engineering, and Talent Science to craft technical solutions tailored to each customer's needs
  • Work with Product and Engineering to translate field-level insights into product roadmap input, ensuring the voice of the customer informs what gets built
  • Collaborate with Sales leadership on go-to-market strategy, territory planning, and pipeline forecasting as it relates to technical win rates
  • Support CodeSignal's transition from inbound to outbound selling by equipping the team to educate and engage new audiences, including those less familiar with the platform

What We’re Looking For

Required Qualifications

  • 8+ years of experience in sales engineering, solutions engineering, or pre-sales roles within B2B enterprise SaaS, with at least 3 years in a people management capacity
  • Demonstrated success building and scaling a technical pre-sales or solutions engineering team — hiring, coaching, and developing talent in a high-growth environment
  • Hands-on experience conducting technical product demonstrations, scoping enterprise deals, and serving as a trusted technical advisor in complex sales cycles
  • Strong technical foundation — you've written production code in at least one language (Java, Python, JavaScript, C#, etc.) and can credibly engage with engineering leaders on topics like APIs, integrations, data exchange, and system architecture
  • Experience operating within a structured sales methodology (MEDDICC, value selling, or similar) and a track record of contributing to and carrying quota
  • Exceptional communication and presentation skills, with the ability to tailor messaging for audiences ranging from frontline developers and recruiters to C-level executives
  • Proven ability to build processes from the ground up — you've created playbooks, enablement programs, or operational frameworks that made a team more effective
  • A collaborative, low-ego approach to leadership; you lead by example and are energized by helping others succeed

Preferred Qualifications

  • Experience in recruiting technology, HR tech, developer tools, or technical assessment platforms
  • Familiarity with ATS platforms (Workday, Oracle HCM, Greenhouse, Lever) and the broader HR technology ecosystem
  • Background that includes both individual contributor SE work and management — you understand the role deeply because you've done it
  • Experience with cloud technology architectures (AWS, GCP, Azure) and familiarity with database technologies (PostgreSQL, MySQL, MongoDB)
  • Understanding of data science, machine learning concepts, or DevOps practices as they relate to technical assessments and skills evaluation
  • Experience leading teams through a go-to-market transition (e.g., inbound to outbound, upmarket expansion, or new product launch)
  • Track record of building strong cross-functional relationships with Product, Engineering, and Customer Success organizations

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