Clio - Cloud-Based Legal Technology

Transforming the legal experience for all.

Content Manager – US Case Law

Content ManagerContent ManagerFull TimeRemoteTeam 1,001-5,000Since 2008H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

52 days ago

Salary

$139K - $208.6K / year

Bachelor Degree5 yrs expEnglishETL

Job Description

• Own the U.S. Case Law Collection as a Product • Define and execute the roadmap for U.S. federal and state case law, targeting Level A (full parity) coverage against Westlaw and LexisNexis benchmarks. • Establish and manage KPIs for coverage completeness, update latency, citation accuracy, enrichment depth, and reliability. • Drive measurable business impact, including improved win rates, retention, and ARR tied to case-law capabilities. • Maintain a jurisdiction-level coverage heatmap across courts, reporters, archival depth, and update frequency. • Prioritize new coverage and remediation based on precedential value, customer demand, competitive gaps, and cost efficiency. • Partner with Content Ops, Data Ops, and Engineering to operate and evolve the ingestion and enrichment stack (including migration to Iceberg pipelines). • Ensure pipelines are resilient, proprietary, scalable, and free from fragile manual or third-party dependencies. • Define and maintain data integrity, monitoring, fault tolerance, and disaster recovery standards to support Vincent and Clio Work research features. • Govern metadata and structural standards, including court identifiers, reporter series, parallel citations, and pagination mapping. • Oversee CERT, Clio’s proprietary citator, ensuring validation accuracy and historical treatment of “good law.” • Partner with Finance to quantify ROI of new coverage and enrichment investments. • Maintain dashboards tracking cost-per-document, ingestion throughput, parity metrics, and enrichment penetration. • Benchmark Clio’s coverage, editorial quality, and citator capabilities against Westlaw, LexisNexis, Bloomberg Law, and emerging competitors. • Track advancements in AI and NLP applied to legal text normalization and summarization. • Act as Clio’s internal subject-matter expert for U.S. case law. • Enable Product, Sales, Marketing, and Support teams on: • Scope and differentiators of Clio’s case-law collection

Job Requirements

  • 5–8 years in legal publishing, legal data operations, content management, or product management.
  • Deep knowledge of U.S. court systems, case reporters, and citation standards (Bluebook, neutral, parallel citations).
  • Experience with legal citators, large-scale data pipelines, or NLP-based enrichment strongly preferred.
  • Experience with product ownership and cross-functional leadership across legal, technical, and commercial teams
  • Strong analytical skills with a track record of data-driven prioritization and ROI modeling.
  • Technical literacy across ETL pipelines, ingestion systems, and metadata architectures.
  • Clear, precise communication with both technical and non-technical stakeholders.

Benefits

  • Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
  • Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin and Sydney) to be in office minimum twice per week.
  • Flexible time off policy, with an encouraged 20 days off per year.
  • EAP benefits for you and household members, including counseling and online resources
  • 401k matching and Child Education Savings
  • Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

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