We are seeking an organized and service-focused Client Support & Coordination Associate to manage client communications, coordinate service details, and ensure a seamless experience from start to finish. This fully remote role is ideal for someone who thrives in a structured environment, enjoys supporting clients, and can confidently manage multiple moving parts with accuracy.

In this position, you will act as a central point of coordination guiding clients, tracking progress, and maintaining consistent communication throughout the service process.

Key Responsibilities

• Serve as a primary point of contact for client inquiries and updates
• Coordinate schedules, confirmations, and workflow timelines
• Track client requests and ensure all details are handled accurately
• Maintain organized documentation and digital records
• Provide proactive follow-ups to ensure a smooth and professional experience
• Apply established systems and tools to maintain service standards

Qualifications

• Strong communication and organizational skills
• Customer service, coordination, administrative, or client-facing experience (preferred but not required)
• Ability to manage responsibilities independently in a remote setting
• Detail-oriented, dependable, and comfortable with digital platforms
• Self-motivated with strong follow-through
• Must be a citizen of the US, UK, LATAM, Spain or Australia

What This Opportunity Offers

• Fully remote flexibility
• Structured training and ongoing mentorship
• Clear systems and supportive leadership
• Long-term growth potential within a professional team environment