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Role Description

The Coordinator-Right of Entry Obtainment (ROE) plays a key role in facilitating access agreements that support the expansion of TDS’s network infrastructure. This position works cross-functionally with internal teams and external partners to ensure the timely and accurate execution of ROE agreements. This position has the ability to work remotely in any of the 40+ States in which TDS Telecom operates.

• Coordinate with third-party vendors as necessary to facilitate ROE obtainment.
• Collaborate with Field Services to schedule site surveys prior to signing ROE agreements.
• Assist the Sales team with Commercial ROEs.
• Work closely with the MDU Sales team to ensure alignment and smooth communication regarding ROE processes.
• Manage additional work queues and prioritize tasks.
• Oversee the private property process, partnering with internal technical teams and external contractors to identify private addresses and streets.
• Complete administrative tasks related to ROEs in various platforms and third-party tools.
• Coordinate weekly meetings with internal technical teams.
• Engage Legal for review and resolution of redlined ROEs.
• Investigate each property to determine its eligibility for a Right of Entry (ROE) agreement, including the number of units and its status as either private property or an Multi-Dwelling Unit (MDU).
• Collaborate cross-functionally with all TDS teams.
• Serve as the first point of contact for escalations from internal and external partners.
• Monitor ROE (Right of Entry) statuses and ensure progress on ROE obtainment.
• Provide information, direction, and coaching to Field Services and other departments on processes and best practices.

Qualifications

• Associates degree (or higher) -OR- 2+ years professional work experience.
• 6+ months administrative support with internal and external customer experience OR current military service, or prior military service with honorable discharge.
• Understanding of the telecommunications industry, including products and services.
• Ability to manage multiple projects simultaneously while taking on increasing responsibilities.

Requirements

• Do you meet the Required Qualifications but are unsure if your experience aligns with the Other Qualifications? We encourage you to apply!
• Experience and skills come in many forms, and they may not always match exactly what’s listed on paper, but they can still lead to success.
• If you meet the Required Qualifications and believe you have the potential to thrive in this role, we encourage you to apply today!

Benefits

• Medical Coverage
• Dental Coverage
• Vision Coverage
• Life Insurance
• 401(k) Plan
• Generous Vacation & Paid Sick Leave
• Seven Paid National Holidays & One Floating Holiday
• Paid Parental Leave (6 weeks after 12 months of employment)
• Adoption & Surrogacy Assistance
• Employee Assistance & Wellness Programs
• Short-Term & Long-Term Disability (for associates working 30 or more hours per week)
• TDS Service Discounts (for associates working 30 or more hours per week)
• Education Assistance (for associates working 30 or more hours per week)
• Paid Volunteer Time (for associates working 30 or more hours per week)
• Opportunity to participate in Associate Resource Groups.