Intuitive

A global technology leader in minimally invasive care and the pioneer of robotic-assisted surgery.

Field Service Support Engineer, Level 2

Support EngineerSupport EngineerFull TimeRemoteTeam 5,001-10,000Since 1995H1B SponsorCompany SiteLinkedIn

Location

North Carolina

Posted

52 days ago

Salary

$41K - $55K / year

Associate Degree3 yrs expEnglish

Job Description

• Support an assigned region with planned maintenance activities • Install, support, troubleshoot, repair, and maintain Intuitive products • Perform system inspections, preventive maintenance, software updates • Troubleshoot, diagnose, and repair Intuitive products and equipment • Coordinate system and hardware delivery and installation • Complete administrative duties including spare parts inventory and reports • Maintain all Intuitive provided items, including tooling and equipment • Support Intuitive teams to facilitate company objectives • Conduct training sessions at ISI, training centers, and hospitals • Respond to customer needs and establish rapport with customer base

Job Requirements

  • 1-3 years of Field Service Experience preferred
  • Associate’s degree in related field or equivalent training/experience preferred
  • Proven track record of troubleshooting electro-mechanical systems preferred
  • Good written and oral communication skills
  • General computer skills
  • Strong administrative and record keeping skills
  • Clean driving record
  • Able to lift 75 lbs and move wheeled objects up to 1200 lbs

Benefits

  • Health insurance
  • Paid time off
  • Professional development opportunities
  • Remote work options

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