CBH

Feeding growth in Africa.

Workday Operations Support – Temporary

OperationsOperationsFull TimeRemoteTeam 5,001-10,000Company SiteLinkedIn

Location

North Carolina + 1 moreAll locations: North Carolina, Texas

Posted

12 days ago

Salary

$33 - $51 / hour

2 yrs expEnglish

Job Description

• Manage and triage a steady stream of Workday support requests; analyze, resolve, document, and close tickets in a timely manner. • Operate within established governance and intake processes; adhere to SLAs and escalation paths. • Work inside a live Workday environment to execute configuration & maintenance tasks. • Maintain and optimize the Business Process Framework. • Support regression testing for Workday R1/R2 releases. • Assist with post-implementation cleanup and optimization. • Produce clear, professional documentation for changes, resolutions, and processes.

Job Requirements

  • 2+ years of Workday production support experience
  • Strong experience with Core HCM Configuration
  • Business Process Framework troubleshooting
  • Workday Security (roles, domains, assignments)
  • Report writing and calculated fields
  • Experience supporting release cycles and regression testing
  • Excellent documentation discipline and attention to detail
  • Clear, professional written and verbal communication

Benefits

  • Competitive compensation and a total rewards package focusing on all aspects of your wellbeing
  • Opportunities to connect and learn from professionals from different backgrounds and with different cultures
  • A collaborative environment focused on enabling you to further your career growth and continuous professional development

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