• Support end‑to‑end execution of lead management initiatives, including intake & prioritization, strategic brief, requirements definition, technical execution, QA, and launch readiness. • Own the day‑to‑day functioning of lead management initiatives. • Maintain operational program roadmaps and define interdependencies between teams; facilitating mitigation of potential risks to milestone delivery • Own the creation and facilitation of ‘last mile’ go to market activities: planning, training materials & communications • Support initiative business valuation and prioritization of initiatives in assigned area • Support initiative execution by sharing cross-functional inputs to strategy, go to market, and continuous improvement initiatives • Facilitate creation of cross-functional initiative strategy briefs, priority plans and project charters • Monitor revenue growth targets by partnering with strategic leads to create initiative reports and recommendations • Own operational checklists, SOPs, and workflow documentation • Coordinate with internal partners to ensure tasks are completed on schedule • Track and manage incoming requests, prioritizing and routing them as needed • Drive project timelines, status updates, and issue resolution • Maintain status documentation & RAIDD log • Assist in coordinating cross‑functional tasks & dependencies with business, marketing, and technology. • Support budget management & forecasting