Dedicated to enabling normal lives for people with autoimmune diseases
Senior Client Services Technician
Location
North Carolina
Posted
5 days ago
Salary
$130K - $145K / year
Job Description
Job Requirements
- 5+ years of experience in end user support
- Proven white glove and executive support experience
- Strong knowledge of Microsoft 365, Windows OS, Entra ID, Intune, Okta, and iPad support
- Excellent communication and customer service skills
- Ability to work independently, prioritize effectively, and maintain accountability
- Experience working with MSPs or distributed support teams
- Strong troubleshooting and analytical abilities
- Familiarity with ITIL or formal change management frameworks.
Benefits
- Equity and other forms of compensation
- Full range of medical, dental, and vision benefits
- 401k
- Unlimited paid time off
- Parental leave
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