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Customer Support Specialist, English
Location
United States
Posted
4 days ago
Salary
$23 - $27 / hour
Job Description
Job Requirements
- 2+ years of experience in a remote customer support role, ideally in fintech or tech startup environments
- Proficient with support tools like Zendesk or similar ticketing systems
- Bilingual: Fluency in both English and Spanish strongly preferred
- Customer-first mindset with a genuine passion for delivering exceptional service
- Excellent communication skills, both verbal and written
- Thrives in fast-paced environment, you’re a strong multitasker with a high sense of urgency and a hands-on, team-oriented approach
Benefits
- Competitive pay and equity in a high-growth startup
- Multiple health benefit options
- Paid Time Off
- 401(k) matching
- Opportunities and support for major career growth
- Annual Company offsite event (Mudfest!)
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