• Proactively address patient access barriers by working with customers and accounts to resolve complex reimbursement issues, including prior authorizations, appeals, and denials. • Educate private practices, multi-specialty groups, facilities, and their staff on reimbursement support programs, coverage, coding, and payer policies. • Accountable for ensuring access barriers are minimized, for appropriate patients, to obtain Invivyd products through HCP education. • Have a thorough understanding of payor policies and navigating the coverage landscape. • Deliver clear and actionable information to practice managers, billing staff, nurses, and reimbursement teams to improve their understanding of payer policies and processes. • Conduct regular reviews with practices to understand their utilization of reimbursement support services and recommend program enhancements based on customer needs. • Report payor trends related to approved products to Patient Services and Market Access account management teams. • Have a deep understanding of coverage pathways to access, for both medical and pharmacy benefit products. • Have a deep understanding of the Medicare reimbursement landscape. • Provide expertise within the national/regional payor landscape in order to educate providers on navigating the reimbursement process and payer trends. • Provide training to healthcare professionals on the drug reimbursement process, coding, and billing practices. • Navigate and manage access and reimbursement concerns by pulling in the appropriate Invivyd stakeholder. Stay informed about relevant business trends, competitive landscape, regulatory changes, and healthcare policy developments that may impact our customers. • Leverage market insights to anticipate customer needs and develop strategies that maintain a competitive edge. • Exhibit executive presence to provide presentations on insights and trends to commercial and executive leadership. • Ensure that all activities and interactions adhere to relevant pharmaceutical regulations, industry standards, and ethical guidelines.