• Evolve and execute the quality strategy across multiple engineering teams, shaping QA’s role throughout the delivery lifecycle. • Define and refine planning processes and quality gates to ensure requirements translate into robust, risk-based test coverage before code ships. • Shape and advocate for modern testing approaches (exploratory, automation, monitoring), embedding quality thinking into development workflows. • Own and operationalize quality metrics (e.g., ESC/MAU, bugs per week, regressions, change failure rate), using data to identify systemic patterns, hotspots, and guide quality investments. • Analyze incidents, bugs, and post-mortems to uncover root causes and drive prevention strategies, not just symptom fixes. • Create actionable reporting and dashboards that provide visibility to engineering leadership and inform organizational priorities. • Mentor and coach QA engineers, setting high standards for their role and supporting their growth from reactive testers to strategic quality partners. • Partner with engineering teams to modernize test automation, enable continuous delivery, and accelerate safe, confident releases. • Champion the adoption of AI and automation tools to streamline QA processes, shape test plans, and analyze quality patterns.