eCommerce Implementation & Enablement Manager

EcommerceEcommerceFull TimeRemoteTeam 10,001+H1B SponsorCompany SiteLinkedIn

Location

Illinois

Posted

3 days ago

Salary

$98.4K - $147.6K / year

Bachelor Degree2 yrs expExperience acceptedEnglish

Job Description

• Partner with dealers to design and execute eCommerce sales strategies that drive revenue growth, improve margins, and strengthen online performance at the local level. • Support dealers in expanding existing online accounts and attracting new customers through effective use of digital tools and best practices. • Use performance insights and sales analytics to identify opportunities, anticipate demand, and help dealers continuously optimize results. • Work closely with marketing, operations, and product teams to ensure dealers have the tools, content, and support needed to succeed online. • Advocate for a seamless, dealer‑centric online buying experience that builds customer trust and repeat business. • Act as a primary escalation point for dealer and customer inquiries, resolving issues quickly with a practical, solutions‑focused approach. • Build strong, trusted relationships with dealers, customers, and partners by serving as a reliable resource and eCommerce advisor. • Serve as a knowledgeable resource on the company's products, services, and eCommerce capabilities, helping dealers confidently sell online. • Lead dealer adoption of new products and digital features, ensuring strong visibility, accurate listings, and effective promotions on the platform. • Stay connected to local market dynamics, competitor activity, and dealer feedback to identify opportunities that enhance dealer performance. • Delivering hands‑on training, coaching, and support to dealer sales and support teams to ensure successful eCommerce adoption and execution.

Job Requirements

  • Bachelor's degree and at least 2 years of business development, sales, mergers and acquisitions, finance or joint venture experience OR Master's degree and at least 1 year of business development, sales, mergers and acquisitions, finance or joint venture experience OR At least 5 years of business development, sales, mergers and acquisitions, finance or joint venture experience
  • Skilled in developing and executing sales plans that drive revenue, margin growth, and account expansion.
  • Ability to lead customer support operations, resolve escalated issues, and design seamless buyer journeys that improve satisfaction and retention.
  • Experienced in strengthening dealer partnerships, managing key accounts, and identifying opportunities to increase engagement and sales.
  • Proficient in analyzing ecommerce KPIs, sales trends, and customer insights to guide strategic decisions and improve forecasting accuracy.
  • Capable of monitoring market shifts, competitor activities, and customer behavior to identify growth opportunities and inform strategic direction.
  • Effective at leading business transformation initiatives and partnering with marketing, operations, and product teams to align ecommerce efforts with company goals.
  • Proficient in Microsoft Office suite applications.

Benefits

  • health benefits
  • 401(k) match
  • tuition assistance
  • EAP
  • legal insurance
  • employee discount program

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