Are you a licensed and certified Pharmacy Technician who’s passionate about helping people and interested in working from home? Join Express Scripts, a division of Evernorth Health Services and part of The Cigna Group, where we’re transforming health care to be more affordable, personalized, and focused on the whole person.

About the Role

As a Pharmacy Technician, you’ll support patients and providers by managing prescription intake and clarification. This role is phone- and computer-based, working closely with doctors’ offices and patients to ensure prescriptions are accurate and processed efficiently. Our facilities are closed to the public, providing a secure and focused work environment.

Training Period:

📅 April 13, 2026 – May 22, 2026
🕗 8:00 a.m. – 4:30 p.m. CST | Monday–Friday

Post-Training Schedule:
🕘 9:30 a.m. – 6:00 p.m. CST | Monday–Friday

Key Responsibilities

• Answer inbound calls from physician offices

• Take and document verbal prescriptions

• Accurately enter prescription data into pharmacy systems

• Respond to physician and patient inquiries

• Clarify prescription details (dosage, quantity, directions)

• Manage multiple tasks while maintaining a high level of accuracy and attention to detail

Position Requirements

• Work Location: Work-from-home position; must reside within 75 miles of Memphis, TN.  Mississippi and Arkansas residents must work onsite

• High School Diploma or GED required

• Active Pharmacy Technician certification (PTCB or NHA)

• Active Tennessee Pharmacy Technician License

• Minimum 1 year of experience as a Certified Pharmacy Technician preferred

• Reliable wired internet connection (minimum 10 Mbps)

• Strong computer skills, including Microsoft Office, internet, and email use

• Previous call center experience preferred

• Dedicated, quiet home workspace

• Excellent verbal and written communication skills

• Basic math proficiency

Note: A wired Ethernet connection is required. Mobile hotspots or wireless-only connections are not permitted. You may need to purchase an Ethernet cable depending on your setup.

What You’ll Love About Working at Cigna

• Inclusive, supportive culture—bring your whole self to work

• Medical, Dental & Vision coverage starting Day 1

• 18 days of Paid Time Off plus 8 paid holidays

• Employer contributions to HRA and HSA accounts

• 401(k) with company match

• Tuition assistance to support your career growth