Galileo Learning

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Seasonal Customer Experience Specialist

Customer SupportCustomer SupportFull TimeRemoteTeam 1,001-5,000H1B No SponsorCompany SiteLinkedIn

Location

California

Posted

5 days ago

Salary

$18 - $21 / hour

2 yrs expEnglish

Job Description

• Serve as the voice of Galileo, bringing the camper experience to life for families. • Utilize Salesforce, Talkdesk, Google Suite, and other essential office tools. • Efficiently manage and respond to a high volume of inquiries via email and phone. • Act as the primary point of contact for both direct customer inquiries and partnership-based enrollments. • Accurately process a high volume of enrollments, ensuring meticulous attention to detail. • Proactively collaborate with external partnerships. • Take ownership of assigned Customer Service projects.

Job Requirements

  • Experienced in a customer service or data entry role (1-2 years preferred).
  • Detail-oriented with a professional, enthusiastic, and warm presence.
  • Competitive, self-motivated, and able to work both independently and collaboratively.
  • Comfortable working in a high-energy, fast-paced environment with excellent attention to detail.
  • Bilingual in Spanish (a plus, but not required).

Benefits

  • Paid sick leave is accrued at a rate of one hour per every thirty hours worked.
  • Unlimited free camp for your child(ren), OR two free weeks to be gifted (including AM/PM Extended Care)
  • 10% Friends and Family Discount for Galileo Camps

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