We are seeking a detail-oriented and collaborative Graduate Academic Operations Coordinator to support the operations of Graduate Studies at Reach Teachers College. Reporting to the Senior Director of Graduate Academic Operations and Support, this position plays a key role in executing logistical tasks and ensuring smooth coordination across teams. The Coordinator will contribute to employer success, mentor matching, credential tracking, enrollment support, and communication between academic and partnerships teams.

Team & Reporting
Team: Graduate Studies 
Reports to: Senior Director of Graduate Academic Operations and Support 
Location: Remote 
Status: Full Time

Role Composition (Estimated %)
Strategy: 10%
Player/Execution: 90%
Note: This is an estimate of how the role is currently balanced, and may evolve over time.

Success in This Role Looks Like

• Ensuring graduate academic operations run smoothly through accurate coordination, documentation, and follow-through
  

• Strengthening collaboration between Graduate Studies and employer partners through clear communication and reliable processes
  

• Supporting candidates, mentors, and partners with care, clarity, and consistency across enrollment, fieldwork, and credentialing experiences

• Contributing to a culture of accountability, transparency, and continuous improvement within Graduate Studies
  

Experience & Approach We’re Looking For

• Detail-oriented, highly organized, and comfortable managing multiple priorities simultaneously
  

• Strong follow-through and a proactive, solutions-oriented mindset
  

• Clear, professional communicator across email, meetings, and partner-facing correspondence
  

• Enjoys building and maintaining systems that help others succeed
  
  

Preferred Qualifications

• Experience in higher education or K–12 educational settings
  

• Familiarity with teacher credentialing processes (California preferred)
  

• Strong technology orientation; experience with CRMs, spreadsheets, and workflow tools

• Ability to work independently and collaboratively in a remote environment
  

Key Areas of Focus

This role is focused on outcomes and contribution, not an exhaustive list of tasks.

1. Partner Relations & Cross-Team Coordination

• Ensures employer partners receive timely, accurate communication and logistical support throughout the academic year
  

• Strengthens internal coordination by keeping partner information, processes, and documentation up to date and accessible
  

2. Mentor Matching & Fieldwork Operations

• Executes mentor matching and fieldwork logistics for Teacher Intern and Induction programs in alignment with CTC standards
  

• Maintains organized, compliant records and coordinates schedules and communication between candidates, mentors, and school partners
  

3. Credentialing & Licensure Support

• Supports candidates’ successful progression toward Intern, Preliminary, and Clear teaching credentials through accurate tracking and guidance
  

• Maintains credentialing databases and responds to credential-related inquiries with clarity and precision
  

4. Academic Operations & Enrollment Support

• Provides administrative and logistical support for seasonal enrollment cycles, onboarding, and registration processes
  

• Maintains internal systems and tools used for academic operations, data tracking, and progress monitoring
  

5. Systems, Technology & Process Improvement

• Acts as a liaison between Graduate Studies and internal technology teams to troubleshoot tools and support system enhancements
  

• Audits existing workflows and contributes to improvements that increase efficiency, clarity, and scalability
  

Collaboration & Communication

• Works closely with: Graduate Studies team, Growth team, Program Directors, Registrar support and  internal technology teams
  

• May support or guide: Graduate candidates, mentors, field supervisors, and employer partners

• Participates in: Partner meetings, internal planning meetings, staff retreats, and the annual CCAC Conference

Expectations for Growth

As Graduate Studies continues to scale, this role may grow in scope and ownership—taking on more responsibility for process design, systems improvement, and cross-functional coordination, with opportunities to influence how academic operations and partner experiences are structured over time.

Reach University is an accredited, nonprofit institution reshaping higher education - one where a job leads to a degree, not the other way around. Through the Apprenticeship Degree, Reach transforms workplaces into university learning spaces, allowing working adults to earn credit for the work they do on the job and leverage deep learning through inquiry, dialogue, collaboration, and on-the-job practice in their everyday experience. 

At Reach, we envision a world where everyone, everywhere can access fully job-embedded higher education - where effort and skill, not wealth or connections, determine who gets ahead. Reach is building pathways for professionals to grow their impact, advance their careers, and stay rooted in the communities they serve.

We’re building a world where higher education is both higher and within reach.  Learn more at reach.edu

Benefits:

• Health Insurance: We provide medical, vision, and dental insurance plans to ensure you and your family are well-covered. Plus additional wellness programs. 

• Flexible Time Off: We offer a flexible "Flexible Time Off" policy, empowering you to take the time you need when you need it, without the constraints of a traditional vacation policy.

• Flexible Remote-Only Workplace: Enjoy the freedom to work from anywhere with our flexible remote-only work environment, fostering a balance of workload and rest

• Professional Development Support: We are committed to your growth and development, offering support for professional development opportunities to help you advance in your career.

Salary 

The salary range for this role is between $66k-$74k

Equal Opportunity EmployerReach University is committed to creating a diverse work environment and is proud to be an equal opportunity employer. Reach University does not discriminate on the basis of race, color, national origin, sex, gender identity, religion, sexual orientation, age, disability, parental status, veteran status, or any other protected status under applicable laws. We encourage individuals of all backgrounds to apply. If you are a qualified candidate with a disability, please e-mail us at PeopleOps@reach.edu if you require a reasonable accommodation to complete this application.