Airspace

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Operations Specialist I – Medical Device

OperationsOperationsFull TimeRemoteTeam 201-500H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

4 days ago

Salary

$20 - $24 / hour

English

Job Description

• Set up all new orders containing time-sensitive commodities for success • Provide proactive updates to customers on any deviations • Track order status progression from start to finish • Handle all inbound and outbound communications in a timely manner • Acknowledge and act on all requests via email, phone, and text requests • Maintain balanced performance metrics as required for the role

Job Requirements

  • Proficient in navigating and interpreting Airline booking and tracking websites
  • Ability to provide proactive updates to customers through verbal and written communication
  • Strong situational awareness to manage and solve problems effectively
  • Experience in providing customer service via email, phone, and text requests
  • Capability to stay independently informed by reviewing all communications provided throughout the company platforms

Benefits

  • High-quality health, vision, and dental care plan options
  • 401K company contribution program
  • Professional learning and training reimbursements

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