• Lead all operations with full accountability for revenue, margin, growth, and customer retention. • Operate as the GM of the region, translating VP-level strategies into execution, managing risk, and ensuring governance. • Monitor market trends and client needs within the region to inform strategic decisions and maintain competitive advantage. • Build and scale a high‑performing workforce (internal + contractor capacity), ensuring the right talent and structure to meet client expectations. • Support new client start-ups by overseeing onboarding processes and ensuring all deliverables meet Gordian standards. • Ensure execution excellence across the JOC lifecycle, focusing on cycle time, reliability, and client value. • Lead Strategic Account Management (SAM) motions: account strategy, executive engagement, value realization, renewal strategy, and risk mitigation. • Maintain and expand senior‑level relationships with agency leadership (Facilities, Planning, Procurement, Legal, Budget Units, Consulting Partners). • Represent Gordian in hearings, audits, and executive reviews with confidence and data-backed clarity. • Anticipate client needs and ensure Gordian presents a coherent, proactive value narrative — not a reactive operating posture • Own regional revenue, gross margin, forecast accuracy, and cost management. • Ensure disciplined forecasting: monthly, quarterly, and annual. • Analyze performance trends, identify risks early, and implement corrective actions with urgency. • Manage the region’s budget, staffing model, and contractor resourcing strategy to optimize profitability and flexibility. • Identify and quantify new growth opportunities across local agencies, cooperatives, and facilities portfolios. • Partner with Sales and Government Affairs to build go‑to‑market strategies, support pursuits, and expand JOC adoption. • Engage with large contractor networks to improve capacity, performance, and program growth. • Drive cross‑sell and upsell motions in collaboration with Product, SAM, and Sales. • Ensure platform visibility and data transparency for clients; escalate product gaps with clarity and business impact. • Recruit, mentor, and develop regional staff, fostering a culture of accountability, collaboration, and continuous improvement. • Conduct regular performance reviews and provide coaching to support growth, while implementing workforce plans aligned with business needs. • Identify skill gaps and create targeted development opportunities to build leadership capability and strengthen team performance. • Foster a culture of accountability, urgency, and excellence.