We work with health plans to connect vulnerable populations for better health through in-person and virtual programming.
Patient Operations Associate – Care Delivery
Location
Missouri + 1 moreAll locations: Missouri, Tennessee
Posted
4 days ago
Salary
$22 - $25 / hour
Job Description
Job Requirements
- 1–3 years of experience in a patient-facing, high-volume administrative, or customer success role (Healthcare experience is a plus, but a "service-first" mindset is required).
- Technical Native: You can navigate multiple software tools (Slack, EMRs, Google Suite) simultaneously without breaking a sweat.
- Exceptional Communication: You are comfortable on the phone and in writing—able to explain complex insurance or tech issues with empathy and clarity.
- Detail Obsessed: You notice the missing signature or the transposed phone number that others might miss.
- The "Startup Spirit": You are comfortable with ambiguity and excited by the chance to help define a role as we grow.
Benefits
- Performance-based incentive bonuses
- Opportunity to grow with the company
- Comprehensive health coverage including medical, dental, and vision
- 401(k) Plan
- Paid Time Off
- Employee Assistance Program
- Health Care FSA
- Dependent Care FSA
- Health Savings Account
- Voluntary Disability Benefits
- Basic Life and AD&D Insurance
- Adoption Assistance Program
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