This position manages account posting, receivable, and collection activities for the department to maximize income from services rendered, while also providing essential reporting on reimbursement and A/R activity. Key duties include developing and maintaining A/R systems, creating income projections, overseeing office staffing, and serving as a liaison in problem situations.

The coordinator is responsible for processing and submitting all finance and insurance cancellation paperwork to vendors or manufacturers accurately and timely, while managing assigned cancellation queues. Daily tasks include calculating refund amounts, communicating issues to stores, and meeting service level agreements.

The Patient Account Representative is tasked with resolving accounts in a timely manner by following up on claim submissions, reviewing remittances for insurance collections, and pursuing disputed balances from various entities. This involves researching accounts, contacting third-party payors and patients, and solving issues to ensure revenue collection while maintaining productivity and quality standards.

Conducts such activities as account investigation, follow-up and collections on unusual and complex accounts. Requires independent judgment and decision-making ability; and other duties as assigned.