ePlus Technology Solutions

Có tâm, đủ tầm, phát triển, vươn xa, ...

On Demand Services Engineer

EngineerEngineerFull TimeRemoteTeam 51-200Since 2015Company SiteLinkedIn

Location

United States

Posted

2 days ago

Salary

$24 - $28 / hour

High School1 yr expEnglishDNSI OSSwitchingUnixVmware

Job Description

• Provide ePlus’ clientele with Network, Security and Systems support • Maximize stability, availability, security and functionality within the production environment • Solve pressing business issues and drive positive change • Leverage technology to advance ePlus services • Provide performance improvement feedback • Perform network/systems support • Troubleshoot, isolate and diagnose common network/systems problems, either alone or as part of a team • Resolve and manage problems immediately • Work in a team environment 7x24x365 • Provide systems support functions for client end systems • Follow-through until problems are resolved • Maintain current, high-level technical skills in your network field of expertise • Keep abreast of developments in computing technology • Responsible for working tickets and projects, as assigned • Comply with both internal and client processes and procedural changes

Job Requirements

  • College degree preferred, high school diploma required
  • 1-2 years of networking experience
  • 1-3 years Field Experience
  • 1-3 years in a client-facing position
  • CCNA upon hire or within 6 months of employment
  • Experience/training on one or more of the following: Cisco, Nortel, 3Com, Microsoft NT, Novel NetWare, VMware
  • Understanding of two or more of the following routing protocols: IP, IPX, EIRGP, OSPF, RIP
  • Ability to perform basic protocol analysis using a LAN analyzer
  • Understanding of WAN, LAN, interfaces, protocols and topology
  • Knowledge of WAN and LAN Concepts
  • Excellent oral and written communications skills
  • Strong troubleshooting and performance tuning skills
  • Understanding of switching concepts-VLAN, ATM
  • Experience/training on one or more of the following: Router IOS-Cisco, Nortel, 3Com, Server NOS NetWare, NT, Unix, Hardware NIC, hard drive and controllers, WAN knowledge Frame relay, CSU/DSU, T-1 I F T1 I ATM, Proprietary Software CiscoWorks, Transcend, Optivity and Spectrum, DHCP/DNS

Benefits

  • Full range of medical benefits
  • 401(k) eligibility
  • Employee stock purchase program
  • Various paid time off benefits such as vacation, sick time, and personal leave

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