• Own the assigned territory and individual account plan coordination, working closely with product specialists, trainers, and renewal teams to develop an overall account plan to grow long term revenue. • Influence and motivate others in a matrixed sales organization to support and drive towards shared goals. • Focus on new and renewal business as part of expanding Clarivate’s footprint within the account. • Lead RFP coordination and development as needed. • Manage full portfolio forecast including specialty products and content. • Maintain a good working knowledge of products especially in core content. • Engage product specialists for product-specific demonstrations. • Ensure account plan is making progress and is aligned to other objectives in the account. • Manage the overall health of the account; coordinating routine checkpoints, handling business reviews, and engaging in client meetings. • Ensure client satisfaction and issues are resolved; relying on product specialists to drive specialty product issues and working with colleagues in customer services and technical support. • Enter leads and new activity into SalesForce.com to ensure collaboration and full communication.