PublicInput

Building better relationships between government organizations and residents through community engagement software.

Product Operations Manager

Product OperationsProduct OperationsFull TimeRemoteTeam 11-50Since 2014Company SiteLinkedIn

Location

United States

Posted

1 day ago

Salary

Not specified

No structured requirement data.

Job Description

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

PublicInput is seeking a Product Manager with experience in the B2B or B2G space to bring dedicated capacity and leadership to our product development process. This role reports directly to the CPO and interfaces with the Engineering Team, Customer Success Team, and Marketing Team.

What You Will Do

  • Develop cross-functional business processes and manage the tools the product and engineering team uses to increase team effectiveness
  • Run sprint ceremonies like daily scrum meetings, planning and reviews, and project retrospectives
  • Facilitate cross-functional discussions
  • Document sprint and feature release notes
  • Make data-informed and analysis-based process improvement recommendations to the product and engineering team leadership
  • Organize tickets in the company’s project management system (DevOps, Asana) to make sure accurate project statuses are available for consumption
  • Maintain product documentation, including internal stakeholder training materials
  • Suggest and help gather metrics to be used by business leadership

Qualifications

  • Bachelor’s Degree in Business, Administration, Communications, Engineering, or equivalent work experience
  • 2+ years of experience as a product operations manager and/or scrum master and/or customer experience manager for a SaaS product
  • Experience working across cross-functional teams
  • Experience with Agile Development methodology and testing methodologies
  • Govtech experience preferred, but not required
  • Experience with project management, product analytics and AI tools is a plus
  • Proficiency in creating and enforcing business processes
  • Demonstrated ability to balance multiple, competing priorities in a fast-paced environment

Requirements

  • Empathetic, creative, and pragmatic Problem Solver
  • Enjoys analyzing data
  • Ability to break down high-level projects into smaller tasks
  • AI and new tech Enthusiast

Compensation

This role pays a market-competitive base salary and is eligible to participate in the company’s annual bonus plan. You may also be eligible for our equity incentive program that awards high-performing employees on an annual basis. These option grants are awarded at the CEO’s discretion to acknowledge employees who have made significant contributions to achieving our goals.

Benefits

  • Unlimited Paid Time Off: You know yourself best, so we trust you to take the time you need to maintain a rewarding work/life balance.
  • Group Health, Dental, and Vision Plan: PublicInput offers a company-subsidized healthcare plan that covers 100% of your medical premiums or up to $800 per month for you and your dependents. We also have options to add Dental, Vision, Life, and other benefit coverages for the employee and their family.
  • $1,000 HSA Contribution: PublicInput will contribute $1,000 annually (spread over each month) to an employee’s Health Savings Account (HSA).
  • Pre-tax 401(k): The company provides access to make pre-tax contributions to a 401(k) plan, and will match 50 cents on the dollar up to 6% of an employee’s base salary.

Job Requirements

  • Bachelor’s Degree in Business, Administration, Communications, Engineering, or equivalent work experience
  • 2+ years of experience as a product operations manager and/or scrum master and/or customer experience manager for a SaaS product
  • Experience working across cross-functional teams
  • Experience with Agile Development methodology and testing methodologies
  • Govtech experience preferred, but not required
  • Experience with project management, product analytics and AI tools is a plus
  • Proficiency in creating and enforcing business processes
  • Demonstrated ability to balance multiple, competing priorities in a fast-paced environment
  • Empathetic, creative, and pragmatic Problem Solver
  • Enjoys analyzing data
  • Ability to break down high-level projects into smaller tasks
  • AI and new tech Enthusiast
  • Compensation
  • This role pays a market-competitive base salary and is eligible to participate in the company’s annual bonus plan. You may also be eligible for our equity incentive program that awards high-performing employees on an annual basis. These option grants are awarded at the CEO’s discretion to acknowledge employees who have made significant contributions to achieving our goals.

Benefits

  • Unlimited Paid Time Off: You know yourself best, so we trust you to take the time you need to maintain a rewarding work/life balance.
  • Group Health, Dental, and Vision Plan: PublicInput offers a company-subsidized healthcare plan that covers 100% of your medical premiums or up to $800 per month for you and your dependents. We also have options to add Dental, Vision, Life, and other benefit coverages for the employee and their family.
  • $1,000 HSA Contribution: PublicInput will contribute $1,000 annually (spread over each month) to an employee’s Health Savings Account (HSA).
  • Pre-tax 401(k): The company provides access to make pre-tax contributions to a 401(k) plan, and will match 50 cents on the dollar up to 6% of an employee’s base salary.

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