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Role Description

Chenega Agile Real-Time Solutions (CARS) is seeking a Chief Engineer to provide technical leadership and architectural oversight for the Federal Communications Commission (FCC) Enterprise Technical Services (FETS) program. The Chief Engineer will guide the design, integration, and optimization of FCC’s enterprise IT infrastructure while ensuring alignment with federal security standards, cloud modernization initiatives, and IT Service Management (ITSM) practices.

This role will serve as the senior technical authority for the program, responsible for overseeing Windows, Linux/Unix, and cloud environments, ensuring secure and scalable architectures, and coordinating engineering efforts across infrastructure, applications, cybersecurity, and service management teams.

The Chief Engineer will collaborate closely with the Program Manager, Operations Leads, cybersecurity staff, and ServiceNow development teams to ensure that the FCC’s IT infrastructure remains resilient, efficient, and aligned with mission objectives.

Responsibilities

• Serve as the technical authority for the FETS contract, providing leadership across engineering, systems administration, networking, and application integration.
• Design and oversee enterprise architecture across Windows, Linux/Unix, hybrid cloud, and on-prem infrastructure environments.
• Ensure solutions align with FCC mission goals, performance objectives, and federal IT modernization initiatives.
• Lead engineering efforts related to cloud migration, infrastructure modernization, and platform optimization.
• Oversee architecture and operational support for Windows Server, Active Directory, Linux/Unix systems, and hybrid infrastructure environments.
• Guide implementation of cloud infrastructure solutions (AWS, Azure, or similar platforms) including compute, networking, storage, and security services.
• Ensure high availability, scalability, and performance of enterprise infrastructure systems.
• Support infrastructure automation, configuration management, and DevSecOps best practices.
• Work with ServiceNow development and ITSM teams to ensure technical integration with enterprise infrastructure.
• Support automation and operational efficiency initiatives across incident, change, and configuration management processes.
• Ensure infrastructure monitoring and operational data feed into the ServiceNow ITSM platform and CMDB.
• Ensure infrastructure and systems comply with federal cybersecurity frameworks, including:
  • NIST 800-53
  • FISMA
  • FedRAMP
  • Zero Trust Architecture
• Collaborate with cybersecurity engineers to implement secure system configurations, monitoring, and threat mitigation strategies.
• Support Authority to Operate (ATO) activities and federal compliance audits.
• Oversee integration of applications, infrastructure, and network services across the enterprise environment.
• Provide technical guidance to engineering teams responsible for:
  • Cloud engineering
  • Systems administration
  • Network engineering
  • ServiceNow platform integration
• Ensure interoperability between applications, services, and infrastructure.
• Support Service Quality Management (SQM) initiatives by identifying opportunities for infrastructure improvements and service optimization.
• Assist with the development of technical KPIs, metrics, and performance dashboards.
• Ensure engineering activities support FCC operational efficiency and service delivery objectives.
• Provide technical guidance to the Program Manager and government stakeholders.
• Present engineering recommendations, architecture decisions, and modernization strategies to FCC leadership.
• Coordinate across contractor teams and FCC technical staff to ensure the successful execution of engineering initiatives.
• Other duties as assigned.

Qualifications

• Bachelor’s degree in computer science, Engineering, Information Technology, or related field.
• 10+ years of enterprise engineering experience, including infrastructure architecture and systems engineering.
• Demonstrated experience supporting federal IT environments and government compliance frameworks.
• Deep expertise with:
  • Windows Server environments and Active Directory
  • Linux/Unix systems administration
  • Hybrid cloud environments (AWS or Azure)
• Experience designing enterprise-scale infrastructure architectures.
• Strong understanding of networking concepts, enterprise systems integration, and infrastructure security.
• Experience supporting ITSM platforms such as ServiceNow.
• Public Trust

Preferred Qualifications

• AWS Solutions Architect or Azure Solutions Architect certification
• ITIL v4 certification
• CISSP or equivalent cybersecurity certification
• Experience supporting federal IT modernization initiatives and cloud migration programs
• Experience working within DevSecOps and automated infrastructure environments

Knowledge, Skills, and Abilities

• Expert-level understanding of enterprise infrastructure architecture and systems integration.
• Ability to lead distributed engineering teams and provide strategic technical direction.
• Strong understanding of federal cybersecurity and compliance frameworks.
• Excellent communication skills with the ability to brief technical and non-technical stakeholders.
• Ability to manage multiple engineering initiatives within a complex federal environment.
• Ability to work independently and yet be effective within a team setting.
• Must be capable of managing multiple efforts with time-related constraints in a fast-paced contracting environment.
• Demonstrated ability to effectively communicate and collaborate with diverse internal and external stakeholder groups and individuals.
• Friendly presence, helpful attitude, good interpersonal skills, and ability to work well with others.
• Excellent skills in Microsoft Word, Excel, and other Office applications.
• Proficient with Microsoft Office Applications, and experience working in a home office setting, as well as the ability to train end users on frequently asked technical issues.
• Ability to provide technical assistance and support over the phone; good phone skills, professional demeanor, and previous customer service experience strongly desired.
• Good problem-solving skills; ability to visualize a problem/situation and think abstractly to solve it.

Benefits

• Broad range of benefits offered to team members.
• Opportunities for professional development and skill sharpening.
• Positive and supportive culture encouraging team members to do their best work.
• Well-being programs and initiatives to maintain a healthy work-life balance.
• Focus on corporate citizenship and positive social impact in communities.