Olo

Olo is a leading open SaaS platform for restaurants that enables hospitality at every touchpoint.

Creative Lead

Creative StrategistCreative StrategistFull TimeRemoteTeam 501-1,000Since 2005H1B No SponsorCompany SiteLinkedIn

Location

New York

Posted

1 day ago

Salary

Not specified

Bachelor Degree8 yrs expEnglish

Job Description

• Set and drive the overall design strategy for Olo's Marketing organization, establishing creative vision and priorities aligned with business objectives • Provide strategic design direction across the Marketing team, influencing how Olo presents itself to customers, prospects, and the market • Mentor and support one designer on your team, and collaborate with them to set a strategic direction for their own projects • Lead the evolution of Olo's visual identity standards, ensuring our brand remains modern, differentiated, and resonant with our audiences • Champion and enforce brand guidelines and a comprehensive design language system across the organization and agency partners, serving as the final authority on visual consistency and quality • Serve as the hands-on design lead for many of Olo's most critical and visible projects, including Beyond4 (our annual customer conference) and the company website • Collaborate with stakeholders to scope projects, determine priorities, and set realistic timelines • Establish project management best practices for the creative team and workflows to ensure timely, high-quality delivery • Drive innovation and continuous improvement in design processes, staying current with industry trends and best practices • Manage the team's design tools, software licenses, and vendor relationships • Oversee and optimize the creative budget, ensuring efficient allocation of resources • Negotiate and manage contracts with design agencies, freelancers, and other creative vendors

Job Requirements

  • 8+ years of proven experience in design roles with demonstrated progression into strategic leadership
  • 2+ years as a people manager
  • Collaborative leadership style that elevates team capabilities while driving results
  • Strong portfolio showcasing strategic thinking alongside execution across diverse platforms (digital, events, web, slideware, etc.)
  • Experience in the B2B SaaS, technology, or restaurant industry preferred
  • Proven track record managing budgets, vendor relationships, and team operations
  • Proficiency and flexibility to design or manage in tools such as Adobe Creative Suite, Google Slides, HubSpot, CMS,
  • Brandfolder, Project Management Tools (such as Asana, Optimizely, etc.)
  • Expert-level proficiency in Figma, with a mastery of Auto Layout, complex component architecture (variants, properties), and the ability to scale and maintain design systems.
  • Deep understanding of design principles and how they manifest in support of marketing and business goals
  • Excellent communication and presentation skills with the ability to influence stakeholders at all levels
  • Strong organizational skills and ability to balance strategic thinking with hands-on execution
  • Track record of producing tangible results through inspiring design

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