• Act as a sales-facing subject matter expert on process, policy, and pricing related matters • Assist sales teams in creating and positioning complex orders • Act as liaison between sales and other key stakeholders involved in the deal structuring process (e.g. Sales Operations, Finance, Order Management, Legal, Product Marketing, etc.) • Partner with sales to ensure opportunities are properly created and tracked in Salesforce including stage, probability, booking amount, and various other required fields • Process and manage order fulfillments in Salesforce in accordance with executed contracts and orders • Anticipate problems and initiate actions to ensure customer orders are processed timely and efficiently • Ability to read and interpret business terms and conditions • Act as a system power user for all SFDC and answer questions before escalating for assistance • Drive business process improvements and initiatives; support best practice efforts in the Quote to Cash processes • Continuously improve our ability to respond to the needs of Sales, Partners, and Customers • Active involvement and support for special projects as needed • Help ensure Best Practices are being implemented