Alphatec Spine
Revolutionizing the Approach to Spine Surgery
Senior Asset Efficiency Analyst
Location
United States
Posted
51 days ago
Salary
$95K - $110K / year
Bachelor Degree3 yrs expEnglishERP
Job Description
• Conduct analysis of field inventory levels in comparison to case quantity volume to identify any underutilized assets or underserved markets.
• Quarterly engagement with sales directors and distributors to manage return of underutilized sets, coordinate returns and placements with follows-up as necessary.
• Own day -to-day analysis of field inventory, object type updates, home location uploads, and any additional administration tasks.
• Identify, resolve, and maintain records (as needed) of inventory discrepancies and support creating processes to help prevent moving forward.
• Ensure appropriate procedures are being followed internally and externally in compliance with inventory management and quality measures.
• Provide ad hoc reporting on resource performance to the sales team.
• Create reports/lead initiatives to communicate insights and recommendations to operations and sales leadership.
• Develop and track KPIS such as asset utilization, pullback numbers, and set placement by source location.
• Support the execution and continuous improvement of processes including new technologies, data interchange systems, demand management, electronic data systems administration and related functions.
• Integrate learning from customers, competitors, distribution, customer service, other industries, and professional training to continuously improve competitive position.
• Utilize problem solving techniques, tact, and discretion when handling interaction with sales reps, sales managers, and customers.
• Conduct special projects as directed and perform other duties as assigned.
• Other duties as assigned.
Job Requirements
- Strong results orientation.
- Strong past achievement record.
- Strong verbal communication skills.
- Customer Service skills are required as this position will frequently work with internal and external customers.
- Excellence in process management, lean or 6-sigma experience/knowledge preferred.
- Strong organizational skills and demonstrated ability to prioritize.
- Demonstrated strength in analytical skills, with the ability to analyze data to make recommendations.
- Demonstrated excellence in building relationships across various levels in an organization, previous cross functional roles preferred.
- Demonstrated ability to utilize tact, diplomacy, and discretion.
- Demonstrated ability to exercise independent judgment within defined procedures and practices to determine appropriate action.
- Knowledge of company products, functions, policies, and procedures is preferred.
- Experience working with customers is preferred.
- Experience in the medical device industry is preferred.
- Experience working with ERP systems is preferred.
- Inventory management and customer relationship management experience preferred.
- Knowledge of Microsoft Office Suite and Outlook.
- Candidates must have a bachelor’s degree, preferably in business, mathematics, or economics.
- 3-5 years preferred of business, supply chain, customer service, sales operations or related work experience.
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