• Assist in driving the discovery process, helping to uncover prospect/customer’s business objectives and issues. • In collaboration with Sales, use in-depth product knowledge to deliver captivating product demonstrations highlighting value propositions to get prospects excited about how CDK will help them exceed their goals. • Serve as a means of translation between technical and non-technical audiences, both internally and externally. • Work with internal and external teams to ensure successful onboarding and rollout of solutions sold