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Role Description

The Implementation Specialist will lead the end-to-end implementation of AlineaOne 340B Compliance & Auditing Software for new clients. This role is responsible for guiding health systems through a structured onboarding process — from kickoff through go-live — ensuring alignment on data specifications, workplan execution, stakeholder coordination, and system configuration.

This position serves as the primary implementation lead until go-live, at which point the client relationship transitions to an Account Manager for ongoing support and optimization. This role requires strong project management skills, client-facing professionalism, and a working knowledge of 340B operations and healthcare systems.

Key Responsibilities

• Implementation Leadership:
  • Lead full lifecycle implementation of AlineaOne software from kickoff through go-live
  • Develop and manage detailed implementation workplans and timelines
  • Conduct weekly client touchpoint meetings to track progress and address open items
  • Coordinate internal Alinea resources and cross-functional stakeholders
• Data & Technical Coordination:
  • Define and communicate data specifications required for system configuration
  • Review, validate, and troubleshoot incoming client data files
  • Collaborate with technical teams to ensure proper system setup and configuration
  • Ensure documentation and compliance workflows are properly structured within the platform
• Client Engagement & Communication:
  • Serve as primary point of contact during implementation phase
  • Provide training sessions and walkthroughs for client users
  • Manage expectations and ensure clear communication of milestones and deliverables
  • Escalate risks and proactively mitigate implementation challenges
• Go-Live & Handoff:
  • Lead go-live planning and execution
  • Confirm system readiness and client confidence prior to launch
  • Conduct structured handoff to Account Management team with full documentation of implementation status

Qualifications

• 3+ years of experience in healthcare technology implementation, SaaS onboarding, or healthcare project management
• Working knowledge of 340B program operations
• Experience leading structured client meetings and managing implementation timelines
• Strong organizational and documentation skills
• Comfortable working with healthcare data files (Excel, CSV, claims data, purchasing data, etc.)
• Excellent written and verbal communication skills
• Bachelor's degree or equivalent experience required; graduate degree a plus

Preferred Qualifications

• 3+ years of 340B program experience
• Experience with 340B TPA systems, audit processes, or pharmacy operations
• Experience implementing compliance or regulatory-focused software
• PMP or similar project management certification (preferred but not required)
• Pharmacy operations experience
• Completion of Apexus 340B University coursework

Skills & Competencies

• Strong project management mindset
• Ability to translate regulatory and operational concepts into system workflows
• Detail-oriented and process-driven
• Comfortable working in a fast-paced, high-growth environment
• Professional, client-facing presence
• Ability to manage multiple implementations simultaneously

What Success Looks Like

• Implementations delivered on time and within defined scope
• Clear, organized workplans with measurable milestones
• Smooth transition from implementation to account management
• High client satisfaction and strong adoption of AlineaOne

Compensation & Benefits

• Competitive base salary (commensurate with experience)
• Performance-based incentive opportunities
• Health, dental, and vision benefits
• 401(k) plan
• Remote work flexibility
• Professional development opportunities

Closing

Apply today to help shape the future of 340B compliance technology.