• Own end-to-end operational delivery for Keeper’s U.S. Federal deployments, including planning, execution, cutover, sustainment, and continuous improvement across controlled environments (IL5, IL6, and classified networks) • Serve as a hands-on technical lead for federal platform operations, driving deployment readiness, release processes, troubleshooting, and operational best practices in restricted environments • Lead cross-functional execution to align Engineering, Security, Product, QA, and Customer Success to federal operational and compliance requirements • Establish and maintain deployment standards, release gates, configuration baselines, and rollback procedures for federal environments • Ensure products are fully tested, validated, and operationally ready prior to deployment into controlled government systems • Own configuration management, patching cadence, change control, and sustainment processes for federal environments • Lead authorization and compliance efforts supporting federal frameworks (e.g., FedRAMP, RMF/NIST 800-53, DoD Cloud Computing SRG; ICD 503 as applicable) • Oversee creation and maintenance of security artifacts, operational documentation, and continuous monitoring evidence required for authorization and ongoing operations • Own operational risk management across federal deployments, ensuring alignment with government security directives, policies, and operational controls • Coordinate with government security officers, approval authorities, system integrators/primes, and mission partners to support secure deployments and ongoing operations • Drive operational metrics and reporting for reliability, readiness, incident trends, deployment performance, and compliance posture • Lead critical customer-impacting investigations and incident response for federal environments, including postmortems and corrective action plans • Provide player/coach leadership for a small team and/or matrixed contributors, focusing on execution and delivery outcomes • Travel up to 25% of the time and attend Keeper-related events (locally and nationally)