Helping employers and employees save up to 80% on health plan and out-of-pocket medical imaging costs.
Member Operations Manager
Location
United States
Posted
1 day ago
Salary
$80K - $100K / year
Job Description
Job Requirements
- 3–5+ years leading large support, service, or clinical operations teams—preferably in healthcare, tech-enabled services, or digital health
- Proven ability to manage high-volume operations with strong SLA accountability and funnel visibility
- A people-first but data-backed leadership style; you drive results through clarity, coaching, and consistency
- Excellent problem-solving and prioritization skills—you know how to unblock teams and keep momentum high
- Experience running retrospectives, training programs, and process improvement initiatives
- Bonus: familiarity with healthcare workflows like prior authorizations, scheduling, or eligibility checks
Benefits
- Competitive benefits plans
- Equity incentive participation
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