The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Account Manager, Pharmacy Team

Account ManagerSalesFull TimeRemoteTeam 10,001+Since 1982H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

3 days ago

Salary

$64.1K - $106.9K / year

Bachelor Degree3 yrs expEnglish

Job Description

• Build and maintain strong relationships with an assigned portfolio of pharmacy accounts • Proactively support purchasing, invoicing, and financial reconciliation activities • Deliver timely, high-quality customer service by responding to inquiries • Monitor data metrics, data feeds, system settings, and financial results • Analyze and communicate program performance and deliver insights • Investigate data anomalies and collaborate cross-functionally to resolve issues • Plan and deliver recurring trainings, business reviews, and program updates • Utilize department tools and platforms to manage documentation and projects • Continuously expand knowledge of Verity software features and best practices • Promote Verity Solutions’ values through professional interactions

Job Requirements

  • Minimum 3 years of experience in customer support, technical support, or SaaS account management
  • Strong verbal and written communication skills
  • Demonstrated ability to analyze data and identify trends or issues
  • Proficiency with Microsoft Office tools, particularly Excel
  • Ability to manage multiple priorities in a fast-paced environment
  • Strong customer focus with a proactive mindset.
  • Bachelor’s degree in Business or a related field (preferred)
  • Experience working in a pharmacy environment
  • Experience supporting 340B programs or contract pharmacy operations
  • Comfort in an environment requiring continuous learning of new software functionality

Benefits

  • Medical, vision, dental benefits
  • Well-being and behavioral health programs
  • 401(k)
  • Company paid life insurance
  • Tuition reimbursement
  • Minimum of 18 days of paid time off per year
  • Paid holidays

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