Field Service Engineer 2

Field EngineerField EngineerFull TimeRemoteTeam 10,001+Since 1892H1B SponsorCompany Site LinkedIn

Location

Ohio

Posted

3 days ago

Salary

Not specified

Associate Degree4 yrs expExperience acceptedEnglish

Job Description

• Perform timely and accurate preventative maintenance of medical equipment with a hospital or healthcare system • Perform troubleshooting, service repairs and installations of moderate complexity • Lead communications with customers and serve as escalation point for customer related concerns • Own customer issues from dispatch or identification of issue to resolution • Proactively engage with other team members to ensure appropriate solution for the customer • Lead installations, validations, maintenance, and service repair needs on designated equipment • Maintain relationships with customers and ensure timely communication, resolution and proper follow up to drive customer satisfaction • Adhere to company policies, procedures and hospital protocols to ensure regulatory and compliance requirements are met • Recommend value-added services to assist customers

Job Requirements

Associate degree in related field or equivalent military education and 4 years of experience servicing electronic equipment
High school diploma/GED and 6 years of relevant experience
Technical capabilities in multiple imaging modalities including troubleshooting, repair and installation
Must have and maintain a valid Driver’s License
Experience with Web applications as well as Microsoft suite of products
Legal authorization to work in the U.S. is required
Ability to be available after hours and/or work a rotating on-call schedule including weekends

Benefits

Professional development
Competitive compensation
Great work environment
Challenging careers

Related Categories

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