• Lead the end-to-end design process for IAM features and products, from discovery and user research through prototyping, testing, and final delivery • Serve as a primary point of contact with cross-functional partners in your workstream, ensuring alignment of UX deliverables • Work collaboratively with cross-functional teams to define user needs, business requirements, and technical constraints • Lead and execute strategic design initiatives that elevate product experiences and support organizational goals • Model exemplary design practices for the team—demonstrating rigor in research, design, file organization, prototyping, and presentation • Develop and lead workshops aimed at discovering hypotheses, exploring potential solutions, building enthusiasm, establishing shared understanding, and promoting team alignment • Foster a collaborative design culture by providing actionable feedback in weekly design critiques, mentoring peers, and delegating responsibilities on cross-team projects • Establish and maintain design systems and documentation for authentication, account management, and recovery workflows • Ensure that digital principles, standards, styles, design patterns, and renderings are followed and represented correctly • Partner with CX Insights to create long-term research strategies and facilitate ongoing discovery and iterative delivery • Partner with Content Strategy to continuously drive and improve content, navigation, and site architecture • Advocate for user privacy, security, and transparency throughout the product lifecycle