• Lead team of dedicated renewals professionals. • Initiates and develops strong alignment with key stakeholders at the executive level in order to influence other teams to help to shape policy/process, identify gaps and proactively address them. • Support direct reports by participating and leading in client meetings and engaging other corporate resources as required. • Be a trusted advisor to Sales and Customer Success leadership • Ongoing mentoring and development of Renewals team • Build a Monthly meeting cadence with Sales and Customer Success leadership • Weekly forecast meetings with the team to drive forecasting excellence and accuracy. • Develop and educate on best practice across the team • Embrace the use of AI tools to automate manual processes where appropriate • Achieve or exceed attrition and uplift targets. • Develop and execute win/win negotiation strategies for all contract renewals that maximize contract value while protecting and enhancing customer trust. • Maximize account growth opportunities by ensuring that their team is playing an active role on the extended account team and helping to identify incremental opportunities upon contract renewal. • Own, drive and manage the renewals process in collaboration with internal stakeholders. • Take a lead role in collaborating with internal resources (Pricing, Product Management, Customer Success, Account Executives, etc...) to develop comprehensive 'win' strategies for renewals. • Ensure that your team is effectively Identifying customer requirements, uncovering roadblocks, and demonstrating strong account management and commercial capabilities to drive their renewal events to on-time closure and customer success • Provide executive management with complete visibility to renewals and solicit executive involvement as required. • Communicate risk clearly and take the lead in developing resolution strategies. • Accurately maintain and accurately forecast a rolling 120 day forecast of renewals • Ensure that your team adheres to best practices for all internal processes including, but not limited to, Opportunity Management, Data Quality and accuracy, Quotations and Forecasting • Ensure your team achieves financial and strategic targets for minimizing attrition, positioning favorable terms and boosting incremental revenue • Develop your team or teams in terms of mentorship, knowledge, confidence and career paths, engage in regular 1:1’s with all employees in your team. • Assist in the annual renewal planning process for the team(s), including the calculation of annual renewal rates, term length and price increase targets.