• Partner with Sales, Account Management, and Customer Success teams to identify customer business challenges and map organizational needs to the capabilities of Gainsight’s industry-leading platform • Lead complex discovery engagements to understand technical, operational, and strategic requirements and translate them into compelling solution demonstrations and technical architectures • Independently design and deliver multi-product demonstrations, proof-of-concepts, and solution narratives that showcase Gainsight’s value to technical and executive stakeholders • Serve as a trusted advisor to prospects and customers by articulating the value of Customer Success and the Gainsight platform through presentations, workshops, and executive-level discussions • Create solution presentation storyboards and configure solution environments that support value-based selling and align with customer business outcomes • Assist in the creation of technical account configuration documentation, solution designs, and technical statements of work • Respond to technical questions received through RFPs and RFIs in an accurate and timely fashion • Contribute to team best practices, playbooks, onboarding materials, and ongoing enablement initiatives • Participate in Solution Consulting and Product Management meetings to stay current on product capabilities and roadmap updates while helping translate these into customer-facing narratives • Meet or exceed quarterly management objectives and revenue targets • This role may require occasional travel (up to 50%) for team meetings, prospect meetings, training, or company events