Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM).
Director, Strategic Programs – Product Organization
Location
New Hampshire + 4 moreAll locations: New Hampshire, New Jersey, North Carolina, Ohio, Texas
Posted
4 days ago
Salary
$177K - $295K / year
Job Description
Job Requirements
- 10+ years of experience in product strategy, product operations, or program leadership within a SaaS or technology organization
- Proven track record driving complex, cross-functional product launches and lifecycle programs at scale
- Deep understanding of Product Lifecycle Management (from ideation through EOL) and GTM processes for SaaS or platform products
- Demonstrated success aligning product, marketing, sales, and enablement around shared launch and scaling metrics
- Experience establishing or maturing NPI frameworks and governance mechanisms across global organizations
- Strong understanding of SaaS business models, including ARR/CARR metrics, adoption drivers, and customer lifecycle motions
- Excellent communication and stakeholder management skills; ability to influence and align senior leaders across functions
- Bachelor’s degree in Business, Engineering, or a related field; MBA preferred.
Benefits
- Voluntary healthcare coverage in applicable countries
- Paid time off
- Flexible paid time off
- Holidays
- Generous caregiver and parental leaves
- Life and disability insurance
- Health benefits including medical, dental, vision, and prescription drug coverage
- 401k plan with 100% vested company contributions
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