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Role Description

We are seeking a Staff Site Reliability Engineer (SRE) to lead the reliability, scalability, and operational excellence of our production systems. This role is responsible for defining and driving SRE practices across the organization, including:

• SLIs/SLOs
• Incident management
• Capacity planning
• Resilience engineering

You will design and implement automation that reduces toil, improve observability and performance across our Kubernetes and AWS environments, and ensure our systems are highly available and fault-tolerant.

The ideal candidate is a deeply technical engineer with strong distributed systems expertise, a passion for operational rigor, and a track record of improving reliability through thoughtful engineering, automation, and data-driven decision-making.

This role is fully remote within the US

Qualifications

• 10+ years of software and software reliability engineering experience, with significant time spent operating and scaling distributed systems in production environments.
• 3+ years of hands-on experience running cloud-native infrastructure in AWS, including deep familiarity with containers, Kubernetes, monitoring, and alerting in live production systems.
• Proven experience defining and managing SLIs/SLOs, leading incident response, and driving postmortems and systemic reliability improvements.
• Strong expertise with Terraform and infrastructure-as-code practices for managing production infrastructure safely and reproducibly.
• Deep experience with Kubernetes architecture and operations, including workload reliability, cluster scaling, networking, and failure modes.
• Experience working in security-conscious, compliance-oriented environments where reliability and data protection are first-class concerns.
• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field — or equivalent practical experience operating large-scale systems.

Requirements

• Reliability engineering experience with production database systems (e.g. Postgres)

Benefits

• Medical, Dental & Vision – Comprehensive plans with leading insurance providers, covering 75% of your premiums, depending on the plan.
• Paid Parental Leave – Generous paid leave to support families through birth or adoption: Up to 12 weeks for parents.
• Remote-First Team – Work from anywhere in the U.S.
• Unlimited PTO & 10 Holidays – So you can relax and recharge.
• 401(k) with Traditional & Roth Options – Tax-advantaged retirement savings through Fidelity with a 4% match.
• Minimal Bureaucracy – A fast-moving, high-impact environment where you can focus on what matters.
• Incredible Teammates! – Work alongside smart, supportive, and mission-driven colleagues.