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Role Description

The Sr. Enterprise Process Specialist is tasked with driving large, cross-discipline, company-wide process improvement and operational projects with high executive visibility. These projects include:

• Improving operational efficiency and reducing cycle times
• International operations and offshoring
• Deployment of new systems
• Other projects as directed

This position is strongly self-driven, with responsibility for independently driving the projects. Proven track record for driving success while interacting with a large variety of independent teams and separate disciplines. Efforts can involve simultaneous coordination across:

• Executive
• Finance
• Operations
• Sales
• Marketing
• Product Management
• R&D
• Legal
• Compliance
• External parties

Responsibilities

• Drive critical process improvement projects to successful completion with impact over $1M per project.
• Act in a Project Management role including post-merger integrations and strategic initiatives as deemed necessary by leadership.
• Gather voice of the (internal) customer, conduct process discovery sessions, and conduct situational assessments.
• Engage with Executive Stakeholders to identify, scope and conduct process specific consulting engagements to successful completion.
• Coordinate simultaneously across disparate organizations and disciplines with many different owners, tasks, and deliverables from different teams.
• Provide regular executive updates on project status.
• Interact directly with the highest levels of company leadership, including SLT members and company owners.
• Adapt different process improvement approaches based on the specific effort at hand.
• Quickly summarize process improvement status at an executive level while also maintaining detailed project plans.
• Coordinate with PMO/project managers on related projects and handoffs to implement agreed solutions.
• Drive adoption of industry standard process improvement methodologies.
• Remain current in the latest Lean Six Sigma process improvement developments, techniques, and industry trends.
• Support LSS training and certification programs through content delivery, coaching, mentoring and project oversight.
• Consult, prioritize, and communicate clearly with stakeholders related to project pipelines, expectations, and feedback.
• Provide prompt attention and response to inquiries from Executives and SLT to provide white glove service.
• Complete all responsibilities as outlined in the annual performance review and/or goal setting.
• Complete all special projects and other duties as assigned.
• Must be able to perform duties with or without reasonable accommodation.

Qualifications

• Minimum 12 years’ experience identifying, scoping, and leading process improvement efforts at large companies with international operations and measurable outcomes.
• Minimum of 12 years’ experience in operations and/or projects at large companies with international operations.
• Bachelor’s Degree in Computer Science, Engineering, Business, Health, or Medical discipline.
• Black Belt certification in Lean Six Sigma, with demonstrated experience managing a successful project portfolio.
• Previous experience in a business consulting role is a plus.
• PMP Certification in Project Management is a plus.
• MBA or equivalent business knowledge.
• Experience coordinating directly with C-level executives.
• Experience with mergers and acquisitions related process improvement projects.
• Familiarity with major financial reporting techniques and terminology, and experience working directly with a large finance team.
• Publication or conference presentation experience in Lean Six Sigma or related topics is a plus.
• Experience working in large software companies and with software development lifecycle management methodologies is a plus.
• Travel is expected to be less than 10% but may be required for some efforts.
• Excellent verbal and written communication skills with strong executive presence.
• Highly Proficient in Microsoft Office Suite (Word, Access, and Outlook), project management tools, video conferencing, and other standard project tools.
• Organized and able to prioritize, multi-task, and work under pressure on multiple simultaneous projects with tight timeframes.
• Self-driven and able to drive efforts that are constantly changing and always working with new groups and processes.

Requirements

• Strategic Systems Thinking: Ability to understand complex, interconnected technology, business, and operational systems and anticipate downstream impacts of decisions across the enterprise.
• Advanced Analytical Reasoning: Quickly analyze large volumes of qualitative and quantitative information to identify patterns, risks, dependencies, and opportunities within transformation programs.
• Executive Judgment & Decision-Making: Apply sound judgment in ambiguous, high-stakes environments, balancing competing priorities, constraints, and stakeholder interests.
• Rapid Learning & Adaptability: Assimilate new technical concepts, business models, and program objectives quickly, adjusting strategies and execution plans as conditions evolve.
• Problem Solving in Ambiguity: Define problems that are not clearly articulated, evaluate multiple solution paths, and drive resolution in dynamic and uncertain environments.
• Risk Anticipation & Mitigation Thinking: Proactively identify potential program, technology, and organizational risks and develop mitigation strategies before issues escalate.
• Synthesis & Abstraction: Distill complex program details into clear, concise insights and narratives appropriate for executive-level decision-making.
• Change & Impact Assessment: Evaluate organizational readiness, behavioral impacts, and adoption risks associated with large-scale technology transformation initiatives.
• Prioritization & Trade-Off Analysis: Assess relative value, urgency, and impact to sequence work effectively and guide leaders through informed trade-off decisions.
• Innovation & Continuous Improvement Mindset: Identify opportunities to improve processes, leverage emerging technologies, and challenge existing assumptions to drive transformation outcomes.

Physical Requirements and Working Conditions

• Occasional Travel as assigned by leadership (5% -10%).
• Repeating motions that may include the wrists, hands, and/or fingers.
• Must be able to provide a dedicated, secure work area.
• Must be able to provide high-speed internet access/connectivity and office setup and maintenance.
• Remaining in a stationary position, often standing or sitting for prolonged periods.
• No adverse environmental conditions expected.

Benefits

• Base compensation ranges from $135,000 to $170,000 per year.
• Specific offers are determined by various factors, such as experience, education, skills, certifications, and other business needs.
• This role is eligible for discretionary bonus consideration.
• Cotiviti offers a competitive benefits package including:
• Medical, dental, vision, disability, and life insurance coverage
• 401(k) savings plans
• Paid family leave
• 9 paid holidays per year
• 17-27 days of Paid Time Off (PTO) per year, depending on specific level and length of service with Cotiviti

Company Description

This job description is intended to describe the general nature and level of work being performed and is not to be construed as an exhaustive list of responsibilities, duties and skills required. This job description does not constitute an employment agreement and is subject to change as the needs of Cotiviti and requirements of the job change.