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Role Description

Grove Collaborative is seeking a Finance Systems Manager to join our Enterprise Technology & Compliance team. This is a high-impact ownership role responsible for both the strategic direction and hands-on execution of Grove’s finance systems ecosystem, including:

• NetSuite
• Adaptive Insights
• Avalara
• Blackline
• Tropic
• Workiva
• Future platforms

This role requires a strong NetSuite foundation combined with the ability to quickly learn and operationalize adjacent systems. You will operate as both architect and executor — setting direction, diving deep into requirements and solution design, managing delivery, and ensuring every initiative lands with quality and measurable business value — while simultaneously maintaining operational stability in a lean, fast-moving environment.

This is not a passive systems administrator role. It is for someone who thrives in complexity, can manage multiple concurrent initiatives, context-switch effectively across priorities, and make disciplined decisions about what to execute personally versus what to delegate to managed services partners, contractors, or AI-enabled solutions.

Qualifications

• Bachelor's degree in Accounting, Finance, Business, MIS, or related field.
• 10–12 years of relevant experience, with increasing responsibility in finance systems ownership.
• 5+ years of hands-on NetSuite experience as a consultant, administrator, or systems analyst — particularly in OTC, PTP, and Inventory modules.
• Demonstrable ability to learn new systems quickly and own them.
• Proven project management chops: you have run implementations and can speak credibly to every phase.
• A track record of managing a large, varied workload with discipline.
• Deep understanding of finance and accounting workflows: OTC, PTP, RTR, inventory/supply chain.
• Strong communication and documentation skills.
• Hands-on curiosity about AI tools.

Requirements

• Run Implementations End-to-End
• Own the full lifecycle of system implementations — from requirements discovery and solution design through configuration, UAT, cutover, and post-go-live support.
• Dive deep into requirements: ask good questions, surface edge cases, and translate complex finance workflows into durable system solutions.
• Manage vendor relationships and hold third parties accountable to scope, timeline, and quality.
• Master the Workload
• Operate with a full queue and thrive in it.
• Maintain a clear, current picture of every open initiative — projects, enhancements, help desk tickets, and ad hoc requests.
• Distinguish clearly between what you should own personally, what should go to managed services or contractors, and what can be accelerated or handled through AI tooling.
• Context-Switch Without Losing Ground
• Move fluidly between multiple active projects.
• Build systems and habits that let you pick up any thread quickly.
• Pick Up New Systems Fast
• Apply your deep understanding of finance and accounting workflows to get productive on new platforms quickly.
• Evaluate new technology pragmatically.
• Leverage AI and Managed Services Strategically
• Know where AI can do the heavy lifting.
• Manage managed service providers and contractors with clear scope and accountability.
• Own Operational Excellence
• Lead the Finance Systems Help Desk: triage, prioritize, assign, and resolve with speed and consistency.
• Maintain system configurations, lead incident resolution, and drive small-scale changes.
• Champion continuous improvement.
• Be a Strategic Partner
• Collaborate with Finance, Accounting, Compliance, Procurement, and Engineering.
• Provide input to roadmap planning grounded in what's technically feasible.

Benefits

• This full-time, exempt position is remote for candidates based in specific states.
• Competitive benefits - medical, vision, dental.
• Equity - shared success is core to our mission.
• Flexible Paid Time Off - we care most about results.
• Free VIP membership and 25% employee discount.
• Working for a company that believes in creating products and funding initiatives that help the planet.

Compensation

The salary range for this role is $150,000-180,000. Our compensation bands are determined based on market-specific cost of living data, meaning that the top of our salary range is reserved for the most experienced candidates in the highest cost of living areas across the country. In addition to the base salary, this role is eligible for an annual incentive target and equity.