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Role Description

Tyto Athene is searching for an experienced Senior Technical Writer to support enterprise program management and technical initiatives within a fast-paced remote operational environment. This role focuses on developing high-quality documentation that supports program governance, executive reporting, technical initiatives, and enterprise operational processes.

The ideal candidate has extensive experience supporting enterprise Program Management Offices (PMOs) and producing documentation for complex technical programs involving cross-functional teams, leadership stakeholders, and evolving operational requirements. This position requires the ability to translate technical and operational information into clear, structured, executive-level documentation that supports organizational transparency, decision-making, and program maturity.

Responsibilities:

• Enterprise Program Documentation:
  • Develop and maintain high-quality documentation supporting enterprise program operations, including:
  • Program governance documentation
  • Technical program documentation
  • Standard Operating Procedures (SOPs)
  • Executive briefing materials
  • Operational documentation
  • Technical summaries and reporting packages
  • Leadership back-brief documentation
  • Translate complex technical and operational concepts into clear, structured documentation tailored for multiple audiences.
• PMO Governance & Executive Reporting:
  • Support enterprise PMO governance by producing and maintaining documentation related to:
  • Program status reporting
  • Executive briefings and leadership updates
  • Governance meeting documentation
  • Program deliverable tracking
  • Operational reporting artifacts
  • Develop documentation that supports leadership visibility into program activities, risks, and operational progress.
• Documentation Standardization & Process Improvement:
  • Lead documentation quality and process standardization efforts across the program by:
  • Developing documentation templates and formatting standards
  • Implementing document version control practices
  • Ensuring consistency across program artifacts and reporting deliverables
  • Identifying documentation gaps and recommending improvements
  • Supporting the maturity of documentation and reporting processes
  • Contribute to strengthening enterprise documentation frameworks that support operational clarity and program governance.
• Cross-Team Collaboration:
  • Work closely with program leadership, engineers, analysts, and operational teams to:
  • Gather technical and operational information
  • Translate technical discussions into structured documentation
  • Coordinate documentation deliverables across multiple workstreams
  • Support documentation requirements for enterprise initiatives
  • Provide documentation support for special initiatives, reporting cycles, and leadership engagements.

Qualifications

• Bachelor’s degree in Technical Communications, Business Administration, Information Systems, or related field (or equivalent experience)
• 5+ years of experience supporting enterprise PMO or technical program documentation
• Demonstrated experience producing executive-level documentation and reporting artifacts
• Strong experience translating technical concepts into clear written documentation
• Advanced proficiency with:
• Microsoft Word
• PowerPoint
• Excel
• Strong organizational and documentation management skills
• Excellent written and verbal communication skills
• Ability to manage multiple concurrent documentation deliverables
• Exceptional attention to detail
• Strong documentation quality control
• Executive-level communication and briefing development
• Ability to operate in fast-paced technical environments
• Process improvement mindset
• Strong stakeholder coordination skills
• Ability to synthesize complex information into clear documentation

Requirements

• Experience supporting large enterprise programs or PMOs
• Experience supporting technical, cybersecurity, or analytics programs
• Familiarity with government or regulated environments (preferred but not required)
• Knowledge of Agile, ITIL, or enterprise governance frameworks
• Experience supporting documentation for compliance, audits, or operational oversight

Benefits

• Health/Dental/Vision
• 401(k) match
• Paid Time Off
• STD/LTD/Life Insurance
• Referral Bonuses
• Professional development reimbursement
• Parental leave